CLUSE.comReviews:
1,022 reviews in the last 12 months2,065 total reviews
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Top positive review
Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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Top negative review
Apr 23, 2023
Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Jun 22, 2023
Verified review
Beautiful watches and fast delivery
Quick delivery, great price and a fantastic product! I love it and will be buying again.
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Jun 21, 2023
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Jun 21, 2023
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Jun 21, 2023
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One of the best watches I had in a while
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Jun 20, 2023
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Jun 19, 2023
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My order arrived quickly. No issues. Ordered a watch for my partners 30th! It looks fab.
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Jun 19, 2023
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It hasn’t arrived yet after 13 days. When it clearly said it would take 3 to 4 days.
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jun 18, 2023
Verified review
The watch
The delivery was fast. The watch is more beautiful live
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Jun 18, 2023
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Jun 17, 2023
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Jun 17, 2023
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Jun 17, 2023
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highly recommended
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Jun 16, 2023
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I have 4 watch and every of them is perfect
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Jun 15, 2023
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Jun 15, 2023
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mi pedido no llega
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jun 14, 2023
Verified review
ORDER NUMBER:
Good morning,
I have not yet received the refund of €49.95 for the order.
ORDER NUMBER: EN170351
05/24/2023
Nor do I see it reflected in the statement of the credit card account.
I ask you to check if there has been any error. but I have not yet received the refund of 49.95 euros.
Angel Zardoya
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
We have refunded you on the 24th of May.
If you need any further information,
please contact us via email.
KR,
Team CLUSE
Jun 14, 2023
Verified review
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Jun 14, 2023
Verified review
My order never arrived,
It says “full filled” het I don’t have the package…
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered already.
Please contact us via mail if you need any further assistance.
KR,
Team CLUSE
Jun 12, 2023
Verified review
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Jun 11, 2023
Verified review
Perfect
I’ve had my cluse watch for years it was my 21st birthday present and I love the fact that I can change the straps to suit my look that day! It’s brilliant quality and I’m so happy with my new strap!
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