CLUSE.comReviews:
656 reviews in the last 12 months2,306 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Apr 23, 2023
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The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Aug 29, 2023
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Won't order again
Please rethink your return policy or do not ship abroad if you cannot set up a simple process.
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Answer by CLUSE.com
Sep 11, 2023
Dear customer,
As stated on our website we only have a free return service for selected countries.
Please accept our sincerest apologies.
KR,
Team CLUSE
Aug 24, 2023
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Aug 21, 2023
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Great back I will get a lot of use out of it for work as I have to bring my laptop back and forth from the office when working from home.
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Aug 20, 2023
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Quick delivery, no issues. Item as described
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Aug 20, 2023
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Bought a gold snake chain necklace & a gold rope bracelet
Cluse offers really good quality for their prices. A year ago, I bought a classic gold watch & a gold snake chain bracelet there and I honestly have to say that the quality is superb! I always shower with the bracelet on and the color is still perfectly intact. So I recently bought another snake chain necklace and a gold rope bracelet and I really love them as well!
Definitely recommend if you're looking for affordable gold jewellery that doesn't discolor :)
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Aug 19, 2023
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Item never received
Item was returned by the courier because it was missing a shipping label. No one replies to messages, I've had one response to confirm my address but otherwise I've heard nothing in over a week. I've had to raise a claim with PayPal to get a refund
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Aug 18, 2023
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ORDER EN182933 REVIEW
Very trustworthy courier service and very fast shipping and delivery. Also, I loved the secure packaging and how protected the bag was. Of course the bag is great, waterproof, comfortable, w/plenty of space and pretty color.
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Aug 17, 2023
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Bad quality and it was made in china.
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Answer by CLUSE.com
Sep 11, 2023
Dear customer,
I am really sorry to hear this.
We always deliver high quality products
You can always send it back within 30 days if you are not happy with it.
KR,
Team CLUSE
Aug 17, 2023
Verified review
Very good, very professional and the man that delivered was excellent
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Aug 16, 2023
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Aug 15, 2023
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Aug 15, 2023
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👍👍👍👍👍👍👍👍👍
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Aug 14, 2023
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Aug 13, 2023
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Good design but poor details and materials
The backpack is nice, but the materials used for internal pockets aren’t great
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Aug 10, 2023
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I've bought several items from Cluse,2 watches and 2 pairs of earrings and I'm more than happy with them. The watch straps are easily adjustable (spare links included ). Delivery time is good seeing as they come from Europe so as yet I have no complaints just praise for my lovely jewellery.
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Aug 10, 2023
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Website easy to surf, quick shop and quick delivery!
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Aug 10, 2023
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Naručila sat promjera 31,5 mm,dobila sam sat promjera 25 mm.
Poslala reklamaciju,a odgovor je da sam dobila šta sam naručila???
Jako sam nezadovoljna.
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Aug 10, 2023
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THE ITEM IS THE SAME AS IT APPEARS ON WEB SITE
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Aug 10, 2023
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