CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

1,022 reviews in the last 12 months2,065 total reviews  

4.40
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 27, 2019
The Trustmark indicates trustworthy online retailers.
CLUSE.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Dec 17, 2022
 Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-( Anyways the watch is working perfectly now.

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for CLUSE.com

Sort by  
Latest first
(791)
(27)
(106)
Reset
May 23, 2023
 Verified review

Very nice

Nice product and smooth shipping.
Report review
May 22, 2023
 Verified review
Report review
May 22, 2023
 Verified review
Report review
May 22, 2023
 Verified review
Aún no ha llegado el reloj, está tardando muchos días en llegar y es para un regalo. Tendré que dárselo tarde por que no habéis cumplido fechas de entrega.
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that your order has been delivered already. Please contact us via mail if you need any further assistance. KR, Team CLUSE
May 21, 2023
 Verified review
Pague el servicio exprés y no me llego en la fecha prevista, me fastidio un regalo de cumpleaños.
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that your order has been delivered already. Please contact us via mail if you need any further assistance. KR, Team CLUSE
May 20, 2023
 Verified review
Excellent experience and thrilled with watch items. Could recommend to everyone and wouldn't be disappointed.
Report review
May 20, 2023
 Verified review
Report review
May 19, 2023
 Verified review
Report review
May 19, 2023
 Verified review
I haven't received my watch and I bought it 15 days ago. I don't want the watch anymore, I want my money back. It was meant to be a birthday present and It didn't arrive on time, well IT STILL HASN'T ARRIVED.
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that your order has been delivered already. Please contact us via mail if you need any further assistance. KR, Team CLUSE
May 19, 2023
 Verified review
Report review
May 17, 2023
 Verified review
Fast delivery, easy approach to online store
Report review
May 15, 2023
 Verified review
Andere type leer gebruikt in de foto op de website en in het opgestuurde product. Klantenservice leest mails slecht en antwoord heel algemeen, probleem niet opgelost.
Report review
Answer by CLUSE.com
Jul 5, 2023
Beste klant, wat vervelend en jammer. Mocht de situatie nog niet opgelost zijn, hoor ik het graag via de mail. Met vriendelijke groet, Team CLUSE
May 15, 2023
 Verified review
Elegant and Beautiful!
Report review
May 11, 2023
 Verified review
Report review
May 11, 2023
 Verified review
Unfortunately, Parcelforce in the UK did not leave a note saying what they had done when we were not there to receive the parcel.
Report review
May 11, 2023
 Verified review
Excelente delivery and amazing watch, I love it!
Report review
May 11, 2023
 Verified review
Report review
May 9, 2023
 Verified review
Report review
May 8, 2023
 Verified review
Report review
May 7, 2023
 Verified review
Fast shipping, very nice 👍
Report review