CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

1,022 reviews in the last 12 months2,065 total reviews  

4.40
Good

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Certified since: Mar 27, 2019
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CLUSE.com fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Dec 17, 2022
 Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-( Anyways the watch is working perfectly now.

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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Apr 15, 2023
 Verified review
I like assortment and quality of your products.
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Apr 15, 2023
 Verified review
NO HE RECIBIDO EL PAQUETE
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Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
Apr 15, 2023
 Verified review
Hice el pedido el día 5 de abril, hoy es15 de abril y no lo he recibido. Al hacer la compra decía de 3 a 5 días hábiles y no se ha cumplido. Muy descontenta porque es un regalo y no lo he recibido.
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Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
Apr 14, 2023
 Verified review
It's been 10 days and the shipment hasn't arrived.
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Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
Apr 13, 2023
 Verified review
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Apr 13, 2023
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Apr 13, 2023
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Apr 13, 2023
 Verified review
The watch arrived in 4 business days, good quality, I love it
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Apr 13, 2023
 Verified review
I didn’t receive yet my product, so I can’t value the product
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Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
PV
Palleke v.
Harderwijk
Apr 13, 2023
 Verified review
Good quality Dilivery good be quicker.
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Apr 11, 2023
 Verified review
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Apr 11, 2023
 Verified review

Purchased 2 x watches

Easy to use website, detailed information on products, from order to delivery 2 days max purchased mid week. Delivery arrived in box and was efficiently packed.
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Apr 11, 2023
 Verified review

Orden not received

The order placed has not yet arrived
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Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
Apr 11, 2023
 Verified review
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Apr 11, 2023
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Apr 10, 2023
 Verified review
Great quality watches at very affordable prices.
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Apr 10, 2023
 Verified review
Fast delivery and Nice Watch
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Apr 10, 2023
 Verified review
Great product, fast delivery. The only thing I would improve is the delivery company communication.
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Apr 10, 2023
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Apr 9, 2023
 Verified review
I haven’t received the package yet
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