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CLUSE.comReviews

: 1,032Excellent

4.70

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Nov 26, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Nov 26, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

476 verified reviews in the last 12 months

1,032 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com

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 Verified review
Jan 25, 2022
I was told I would be able to send a return for free. I cannot get a returns label that is pre paid. I am still waiting for this to be sent to me.
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Answer by CLUSE.com
Jan 26, 2022
Hello, thank you for your feedback. If you have questions regarding the return policy you can always have a look at our website. The customer service was already in touch with you to try and solve the issue. Kind regards, CLUSE
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Jan 25, 2022
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Jan 24, 2022
Molto bene!
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Jan 20, 2022
Very fast delivery, delighted with my new strap
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Jan 18, 2022
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Jan 18, 2022
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Jan 16, 2022
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Jan 15, 2022
Love the quality of cluse products
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Answer by CLUSE.com
Jan 19, 2022
Hello, we are very glad to read your positive feedback. We always aim for customer satisfaction. If you have any question, our customer service is always happy to help. We wish you a very nice day and hope to see you again at CLUSE.com Kind regards, CLUSE
 Verified review
Jan 15, 2022
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Jan 14, 2022
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Jan 14, 2022
Ik ben blij van de Cluse producten. Zo mooi en elegant voor en mooie prijs. De pakketjes altijd in orde en snel ontvangen.
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Jan 13, 2022
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Jan 13, 2022
J'aimerai enlever le Trusted shop
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Answer by CLUSE.com
Jan 20, 2022
Bonjour, Merci pour vos commentaires. Si notre service client peut vous aider de quelque manière que ce soit, n'hésitez pas à envoyer un e-mail à care@cluse.com. Nous sommes toujours disponibles et vous aiderons du mieux que nous pourrons. Cordialement, CLUSE
 Verified review
Jan 13, 2022
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Jan 13, 2022
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 Verified review
Jan 13, 2022
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
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Jan 12, 2022
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Jan 12, 2022
Ease of site.customer service
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Jan 12, 2022
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 Verified review
Jan 11, 2022
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