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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
according to the DHL tracking, my watch is since 23 February in Bulgaria but I live in Belgium...
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Answer by CLUSE.com
Mar 7, 2024
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Feb 25, 2024
Verified review
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Feb 23, 2024
Verified review
I love the replacement straps for my watch and the quick delivery.
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Feb 21, 2024
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out of stock for ages
The item I was interested in was out of stock for a ver very long time- nothing extraordinary, a black leather and gold strap. Also I think the straps are overpriced.
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Answer by CLUSE.com
Apr 9, 2024
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Feb 21, 2024
Verified review
Belle montre, jolie design. Produit commandé sur le site internet et réceptionné à domicile en parfait état.
Je recommande !
You should improve your customer experience by a lot.
The return policy is very bothersome. You gotta take multiple steps, some of them seem very unnecessary like privately letting CLUSE know by e-mail that you would like to return a product. Just let your customers return? Having the form added to the package instead of having to print it yourself would be welcome as well.
You should also make your order forms so that a customer has to fill out every important info. My street number wasn't noted down so my package is in limbo and I've been waiting for over 2 weeks now. After finding this out myself I contacted you but you kindly directed me to the shipping company.
You should improve your customer experience by a lot for me to order again or recommend.
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Feb 13, 2024
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Feb 12, 2024
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La qualità dei materiali ed il prezzo!
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Feb 11, 2024
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Love the watch. Fast delivery and lovely packaging. I would definitely buy again from you !
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Feb 11, 2024
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Beautiful watches
Great service. Top offers.
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Feb 10, 2024
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Feb 10, 2024
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Feb 10, 2024
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Feb 9, 2024
Verified review
Everything as indicated
Product i was looking for wasn't available, so inset an email reminder. I received a notification, instantly ordered and the product arrived super fast
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