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TrustmarkValid
certified since: Mar 27, 2019
updated on: Feb 7, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali.
But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review
Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com
Verified review
5 days ago
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Verified review
8 days ago
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Verified review
Jan 24, 2023
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Verified review
Jan 18, 2023
It has been 10 days since my order, I still have not received the product. The original order said that it takes 3-5 working days. Today is day 7 and the shippment is only began to travel to destination country. For international shipments, please have more accurate estimations when the customer is placing an order and do not promise something which cannot be delivered in alloted time.
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Answer by CLUSE.com
13 days ago
Dear customer,
Your parcel has been delivered on the day you have sent the review.
Hope that you are happy with the watch.
KR
Team CLUSE
Verified review
Jan 16, 2023
I wasn't informed that I will be paying import tax on the watch I bought. It was a surprise to me. At least I should have been informed before I made the purchase.
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Answer by CLUSE.com
13 days ago
Dear customer,
Our terms and conditions clearly state that import duties might be charged upon delivery for NON EU deliveries.
KR
Team CLUSE
Verified review
Jan 10, 2023
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Jan 10, 2023
My experience is so bad. I dont have my pack and I buyed the 27th of December and now is 10th of January. The delivery is very slow and I am very enoyed
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Verified review
Jan 8, 2023
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Dec 23, 2022
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Oct 2, 2022
Demasiados días para entregar la compra. Solo comunicación en inglés vendiendo en españa.
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Verified review
Sep 28, 2022
I had a bad experience with express shipment. UPS gave a disappointing service.
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Answer by CLUSE.com
Oct 7, 2022
Dear customer,
I am really sorry to hear this.
We will send this feedback to UPS.
KR,
Team CLUSE
Verified review
Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Verified review
Aug 25, 2022
Unfortunately, it is impossible to purchase something by CC or DC, they know there is a problem, but instead of fixing it, they just ask you to buy with paypal. And if one has no paypal account?
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Verified review
Jul 31, 2022
Order is nog steeds niet aangekomen in Nederland. Bestelling geplaatst op 18 juli, bijna 2 weken geleden…
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Verified review
Jul 12, 2022
Point de livraison non respecté
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Verified review
Jul 11, 2022
Low quality, too expensive
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