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CLUSE.comReviews

: 1,043Excellent

4.70

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Dec 7, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Dec 7, 2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

482 verified reviews in the last 12 months

1,043 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com

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 Verified review
Oct 9, 2022
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 Verified review
Oct 2, 2022
Demasiados días para entregar la compra. Solo comunicación en inglés vendiendo en españa.
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 Verified review
Sep 28, 2022
I had a bad experience with express shipment. UPS gave a disappointing service.
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Answer by CLUSE.com
Oct 7, 2022
Dear customer, I am really sorry to hear this. We will send this feedback to UPS. KR, Team CLUSE
 Verified review
Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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 Verified review
Aug 25, 2022
Unfortunately, it is impossible to purchase something by CC or DC, they know there is a problem, but instead of fixing it, they just ask you to buy with paypal. And if one has no paypal account?
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 Verified review
Aug 15, 2022
Great shipping. Quality is less than original we bought.
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 Verified review
Jul 31, 2022
Order is nog steeds niet aangekomen in Nederland. Bestelling geplaatst op 18 juli, bijna 2 weken geleden…
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 Verified review
Jul 12, 2022
Point de livraison non respecté
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 Verified review
Jul 11, 2022
Low quality, too expensive
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 Verified review
May 22, 2022
I ordered a new watch strap to go with my la Roche close watch. The watch is 5yrs old and I still love it. The strap is gorgeous but unfortunately has fallen off several times.
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Answer by CLUSE.com
Jun 1, 2022
Dear customer, Thank you for your review. Sorry to hear that your old strap is not working correctly anymore. If you need any further assistance, please let us know. We are always here to help you. KR, Team CLUSE
 Verified review
Jan 18, 2022
Verkeerde item geleverd en vervolgens de klant alles laten oplossen is niet echt fijn.
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Answer by CLUSE.com
Jan 21, 2022
Fijne dag, Bedankt voor jou feedback. Sorry, er waren problemen met de levering. Onze klantenservice neemt graag contact met je op om het probleem op te lossen. Met vriendelijke groet CLUSE
 Verified review
Dec 31, 2021
We still haven't received our order. Almost three weeks waiting
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Answer by CLUSE.com
Jan 5, 2022
Hello, thank you for the review. Sad to hear that this problem occurred. The customer service will reach out to you, to help solve the issue. Kind regards, CLUSE