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CLUSE.com
Reviews

: 1,991Good

4.41

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Reviews for CLUSE.com

1,044 verified reviews in the last 12 months

1,991 total reviews
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Top positive review

CLUSE.com customer
Dec 17, 2022
 Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-( Anyways the watch is working perfectly now.

Top negative review

CLUSE.com customer
Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.

Reviews for CLUSE.com

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CLUSE.com customer
Sep 4, 2023
 Verified review

The bag is beautiful (but pricey)

The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
CLUSE.com customer
9 days ago
 Verified review
You got my watch strap to me super quick (for a wedding) with express delivery, which was great. Thank you. That wouldn't have been necessary though if, when I enquired if you planned to make a white strap with rose gold clasp, the response hasn't been 'look on the website'.
CLUSE.com customer
8 days ago
 Verified review
CLUSE.com customer
9 days ago
 Verified review
CLUSE.com customer
Sep 15, 2023
 Verified review
Pagué 5€ de gastos de envío express para que el pedido me llegara un miércoles como mucho, y no llegó hasta el lunes siguiente.
CLUSE.com customer
Aug 6, 2023
 Verified review

Shippment is bad

I orderwd my Cluse 3 weeks ago and I still didnt get my order. That is because you work with croatian mail HP (hrvatska posta) instead of international like gls... I hope that your things are different than your shoppment.
CLUSE.com customer
Aug 5, 2023
 Verified review
I would like the shutter to have a bigger dial. And to make watches that also show the date. The watch I bought was very elegant and flatters my wrist. ♥️ I hope it holds up well over time.
CLUSE.com customer
Aug 28, 2023
 Verified review

Fast delivery, amazing looking backpack

The delivery was very fast and the backpack looks amazing. The only thing I am a little worried about are straps - I hope they are strog enough so they won't tear.
CLUSE.com customer
Aug 13, 2023
 Verified review

Good design but poor details and materials

The backpack is nice, but the materials used for internal pockets aren’t great
CLUSE.com customer
Aug 8, 2023
 Verified review
Perfecto
CLUSE.com customer
Aug 11, 2023
 Verified review
CLUSE.com customer
Aug 9, 2023
 Verified review
CLUSE.com customer
Aug 7, 2023
 Verified review
CLUSE.com customer
Jul 31, 2023
 Verified review
CLUSE.com customer
Jul 28, 2023
 Verified review
Order process and sending the product went fast. Just the delivery part needs a lot of work from DHL. Not being able to find my address the first time and four days later delivering my newly ordered package somewhere else while I'm at home. But then also not stating where it is delivered.
CLUSE.com customer
Jul 26, 2023
 Verified review
El producto y la entrega genial. Muy rápido y muy bien. Pedí factura y a eso no han querido facilitarme con los datos fiscales. Por lo demás muy bien
CLUSE.com customer
Jul 29, 2023
 Verified review

My Cluse

packaging is modern and practical, the actual product is as shown online (I have bought two watches) within 5 years, and very quick delivery
CLUSE.com customer
Jul 26, 2023
 Verified review
It came so fast
CLUSE.com customer
Jul 21, 2023
 Verified review
CLUSE.com customer
Jul 20, 2023
 Verified review