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TrustmarkValid
certified since: Mar 27, 2019
updated on: May 30, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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the most relevant critical review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Verified review
May 9, 2023
The delivery was quick and the product is exactly what I wanted. I would have hiven five stars if there would have been more information. My older watch have a longer band than this new one even if they are the same product.
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Verified review
May 13, 2023
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Verified review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Verified review
Apr 13, 2023
Easy to navigate website, free p&p, quick delivery in a beautiful gift box!
Completely unnecessary massive cardboard box for shipping - must have been 10 times bigger than the item!
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Verified review
Apr 9, 2023
I haven’t received the package yet
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Apr 12, 2023
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Apr 11, 2023
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Mar 24, 2023
great exp but had to pay fior the return
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Mar 7, 2023
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Verified review
Feb 15, 2023
Cumplir con los plazos de entrega y si no es posible, ser realistas con los tiempos de envío
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Answer by CLUSE.com
Feb 16, 2023
Dear customer,
I am really sorry to hear this.
Please email us at care@cluse.com so we can provide you with a solution.
KR,
Team CLUSE
Verified review
Feb 21, 2023
The watch strap is old fashioned
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Feb 22, 2023
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Feb 22, 2023
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Feb 21, 2023
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Feb 20, 2023
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Feb 19, 2023
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Feb 16, 2023
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Feb 14, 2023
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Feb 13, 2023
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Feb 12, 2023
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