TrustmarkValid
Reviews for CLUSE.com
Top positive review
CLUSE.com customer
Report review
Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
Read more
Top negative review
CLUSE.com customer
Report review
Apr 23, 2023
Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
Read more
Reviews for CLUSE.com
CLUSE.com customer
Report review
Jul 20, 2023
Verified review
CLUSE.com customer
Report review
Jul 19, 2023
Verified review
CLUSE.com customer
Report review
Jul 17, 2023
Verified review
CLUSE.com customer
Report review
Jul 16, 2023
Verified review
Gift wrapping provided seperately
Bought as a gift, however arrived with gift bag separate with the expectation that the birthday girl wrap it herself 😂
CLUSE.com customer
Report review
Jul 6, 2023
Verified review
CLUSE.com customer
Report review
Jul 6, 2023
Verified review
There seems to be an issue with payment.
I tried numerous times to make a purchase, I tried numerous cards, both my own and my partners and also used Paypal, every single time there was an error message. I contacted someone and they said it was strange but no help.
Somehow my Revolut card worked and I got an order in.
I had a second occasion I tried to place an order for and this time absolutely no card or payment method would work so I could not make my purchase.
The entire process was extremely frustrating and unreliable and for a card to work it seemed to be completely random, out of about 10 attempts on 2 separate purchases only 1 attempt worked.
I would not order from this website again. I have zero issues on any other website or with PayPal so it is entirely an error on the website.
CLUSE.com customer
Report review
Jul 5, 2023
Verified review
CLUSE.com customer
Report review
Jul 3, 2023
Verified review
CLUSE.com customer
Report review
Jun 24, 2023
Verified review
CLUSE.com customer
Report review
Jun 22, 2023
Verified review
El reloj era según lo esperado, PRECIOSO, lo que menos me gustó es que tardó un poco en llegar y la comunicación por email es en inglés , por lo demás todo muy bien
Muchas gracias
CLUSE.com customer
Report review
Jun 18, 2023
Verified review
Possibly faster delivery
CLUSE.com customer
Report review
Jun 15, 2023
Verified review
CLUSE.com customer
Report review
Jun 15, 2023
Verified review
Long expedition times.
Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
CLUSE.com customer
Report review
May 13, 2023
Verified review
CLUSE.com customer
Report review
May 9, 2023
Verified review
The delivery was quick and the product is exactly what I wanted. I would have hiven five stars if there would have been more information. My older watch have a longer band than this new one even if they are the same product.
CLUSE.com customer
Report review
Apr 23, 2023
Verified review
Payment issues
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
CLUSE.com customer
Report review
Apr 13, 2023
Verified review
Good shopping experience
Easy to navigate website, free p&p, quick delivery in a beautiful gift box!
Completely unnecessary massive cardboard box for shipping - must have been 10 times bigger than the item!
CLUSE.com customer
Report review
Apr 12, 2023
Verified review
CLUSE.com customer
Report review
Apr 11, 2023
Verified review
CLUSE.com customer
Report review
Apr 9, 2023
Verified review
I haven’t received the package yet