CLUSE.comReviews:
1,022 reviews in the last 12 months2,065 total reviews
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Top positive review
Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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Top negative review
Apr 23, 2023
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The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Jun 22, 2023
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El reloj era según lo esperado, PRECIOSO, lo que menos me gustó es que tardó un poco en llegar y la comunicación por email es en inglés , por lo demás todo muy bien
Muchas gracias
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Jun 18, 2023
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Possibly faster delivery
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Jun 15, 2023
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Jun 15, 2023
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Long expedition times.
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
May 13, 2023
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May 9, 2023
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The delivery was quick and the product is exactly what I wanted. I would have hiven five stars if there would have been more information. My older watch have a longer band than this new one even if they are the same product.
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Apr 23, 2023
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Payment issues
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Apr 13, 2023
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Good shopping experience
Easy to navigate website, free p&p, quick delivery in a beautiful gift box!
Completely unnecessary massive cardboard box for shipping - must have been 10 times bigger than the item!
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Apr 12, 2023
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Apr 11, 2023
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Apr 9, 2023
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I haven’t received the package yet
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Mar 24, 2023
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great exp but had to pay fior the return
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Mar 7, 2023
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Feb 22, 2023
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Feb 22, 2023
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Feb 21, 2023
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Feb 21, 2023
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The watch strap is old fashioned
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Feb 20, 2023
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Feb 19, 2023
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Feb 16, 2023
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