CLUSE.com- Logo - reviews

CLUSE.com
Reviews

: 1,993Good

4.41

Trustmark
Valid

Includes buyer protection

Certified since: Mar 27, 2019
The Trustmark indicates trustworthy online retailers.
CLUSE.com fulfils all Trusted Shops quality criteriaincluding
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Reviews for CLUSE.com

1,045 verified reviews in the last 12 months

1,993 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

CLUSE.com customer
Dec 17, 2022
 Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-( Anyways the watch is working perfectly now.

Top negative review

CLUSE.com customer
Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.

Reviews for CLUSE.com

Sort by 
Latest first
(79)
(26)
(17)
Reset
CLUSE.com customer
Jan 31, 2023
 Verified review
CLUSE.com customer
Jan 30, 2023
 Verified review
CLUSE.com customer
Jan 30, 2023
 Verified review
CLUSE.com customer
Jan 30, 2023
 Verified review
CLUSE.com customer
Jan 29, 2023
 Verified review
CLUSE.com customer
Jan 29, 2023
 Verified review
CLUSE.com customer
Jan 28, 2023
 Verified review
CLUSE.com customer
Jan 28, 2023
 Verified review
CLUSE.com customer
Jan 27, 2023
 Verified review
CLUSE.com customer
Jan 24, 2023
 Verified review
CLUSE.com customer
Jan 24, 2023
 Verified review
CLUSE.com customer
Jan 23, 2023
 Verified review
CLUSE.com customer
Jan 20, 2023
 Verified review
CLUSE.com customer
Jan 20, 2023
 Verified review
CLUSE.com customer
Jan 18, 2023
 Verified review
The clock didn’t work. Arrived without battery
Answer by CLUSE.com
Jan 25, 2023
Dear customer, Your problem has been solved by our customer care team. Sorry for the inconvenience. KR Team CLUSE
CLUSE.com customer
Jan 18, 2023
 Verified review

It has been 10 days since my order and I still have not received the product

It has been 10 days since my order, I still have not received the product. The original order said that it takes 3-5 working days. Today is day 7 and the shippment is only began to travel to destination country. For international shipments, please have more accurate estimations when the customer is placing an order and do not promise something which cannot be delivered in alloted time.
Answer by CLUSE.com
Jan 25, 2023
Dear customer, Your parcel has been delivered on the day you have sent the review. Hope that you are happy with the watch. KR Team CLUSE
CLUSE.com customer
Jan 18, 2023
 Verified review
Beautiful watch however the mother of pearl on the watch face appears more white than pearly.
CLUSE.com customer
Jan 17, 2023
 Verified review
Después de tres semanas llegó el reloj, muy bien! Pero podían tener mejor atención al cliente, no contestan a los correos electrónicos.
Answer by CLUSE.com
Jan 25, 2023
Dear, Your case has been solved by our customer care team. Sorry for the delay. KR, Team CLUSE
CLUSE.com customer
Jan 17, 2023
 Verified review
CLUSE.com customer
Jan 17, 2023
 Verified review