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CLUSE.com
Reviews:

636 reviews in the last 12 months2,277 total reviews  

4.51
Excellent

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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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Oct 5, 2023
 Verified review
I wasn’t aware there would be important fees. That was not mentioned beforehand. It was more than what I was expecting to pay.
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Jul 16, 2023
 Verified review

Gift wrapping provided seperately

Bought as a gift, however arrived with gift bag separate with the expectation that the birthday girl wrap it herself 😂
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Jul 24, 2023
 Verified review
My order is delayed for 10 days and still hasn't arrived. Also costumer care is not replying to my emails.
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Nov 22, 2023
 Verified review
Still have not received item. 10days after purchase. With delivery stated as 3-5days
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Answer by CLUSE.com
Dec 8, 2023
Dear customer, I see that your order has been delivered already. Please accept our sincerest apologies for the delay. KR, Team CLUSE
Aug 13, 2023
 Verified review

Good design but poor details and materials

The backpack is nice, but the materials used for internal pockets aren’t great
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Jun 15, 2023
 Verified review
Long expedition times.
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Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that your order has been delivered by now. Sorry for the delay. KR, Team CLUSE
Jul 6, 2023
 Verified review
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Jun 15, 2023
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May 13, 2023
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