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TrustmarkValid
certified since: Mar 27, 2019
updated on: May 30, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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the most relevant critical review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Verified review
Sep 24, 2022
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Verified review
Sep 24, 2022
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Verified review
Sep 23, 2022
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Answer by CLUSE.com
Oct 7, 2022
Dear customer,
Thank you so much for this nice review.
We appreciate you.
KR,
Team CLUSE
Verified review
Sep 22, 2022
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Verified review
Sep 19, 2022
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Verified review
Sep 19, 2022
The backpack is made of a high quality material. It is water proved and there is enough space for a laptop and other travel essentials. You can use it for travelling, work or school.
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Verified review
Sep 18, 2022
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Verified review
Sep 17, 2022
Great service, product is nice quality and arrived in good time
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Verified review
Sep 17, 2022
Great selection, beautiful pieces, well priced. Appreciated the quick delivery from Europe to Canada.
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Verified review
Sep 16, 2022
Had a problem with order being duplicated but the return was sorted with the help of cruse staff.
The watch we ordered is excellent and looks great and was very good value.
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Answer by CLUSE.com
Sep 16, 2022
Dear customer,
Happy to hear that everything worked out fine.
Enjoy your CLUSE.
Have a great day.
KR,
Team CLUSE
Verified review
Sep 15, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer,
Thank you for the 5 star review.
We appreciate you.
KR,
Team CLUSE
Verified review
Sep 14, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer,
Thank you for the 5 star review.
We appreciate you.
KR,
Team CLUSE
Verified review
Sep 7, 2022
Mir wurde gesagt, dass die Uhr geliefert wurde, aber leider habe ich sie nicht erhalten, ich habe Cluse kontaktiert und nach ein paar Korrespondenzen haben sie die gleiche Uhr an meine Adresse geschickt, sie kam in 3 Tagen an und sie ist einfach perfekt, schön, ein großes Lob an Das Cluse-Team und die Uhr sind ausgezeichnet. Vielen Dank und es werden bestimmt noch mehr Einkäufe bei Ihnen getätigt.
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Verified review
Sep 5, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer,
Thank you for the 5 star review.
We appreciate you.
KR,
Team CLUSE
Verified review
Sep 2, 2022
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Answer by CLUSE.com
Sep 16, 2022
Dear customer,
Thank you for the 5 star review.
We appreciate you.
KR,
Team CLUSE
Verified review
Sep 1, 2022
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Verified review
Aug 30, 2022
Fab quality and swift delivery. Thank you
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Answer by CLUSE.com
Sep 2, 2022
Dear customer,
Thank you so much for this detailed review.
We appreciate it.
KR,
Team CLUSE
Verified review
Aug 30, 2022
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Answer by CLUSE.com
Sep 2, 2022
Dear customer,
Thank you so much for the 5 star review.
We appreciate you!
KR,
Team CLUSE
Verified review
Aug 28, 2022
Efficient service. Really pleased with replacement watch strap
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Verified review
Aug 26, 2022
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Answer by CLUSE.com
Sep 2, 2022
Dear customer,
Thank you so much for the 5 star review.
We appreciate you!
KR,
Team CLUSE