TrustmarkValid
TrustmarkValid
certified since: Mar 27, 2019
updated on: May 30, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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the most relevant critical review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Verified review
Jul 8, 2022
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Verified review
Jul 7, 2022
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Verified review
Jul 7, 2022
La Tetragone,gold and blue strap...beautiful watch,thin and feminine, fast delivery
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Verified review
Jul 7, 2022
Fast delivery and beautiful watch: elegant and light!
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Verified review
Jul 6, 2022
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Jul 6, 2022
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Verified review
Jul 4, 2022
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Verified review
Jul 4, 2022
Order arrived on time , very happy with purchase , great job
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Answer by CLUSE.com
Jul 6, 2022
Hello,
Thanks for your feedback. We are happy to hear that there were no problems with the delivery of your order. We wish you lots of fun with your new CLUSE items. Our customer service is always available to answer any questions you may have.
Kind regards CLUSE
Verified review
Jul 3, 2022
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Jul 2, 2022
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Verified review
Jun 28, 2022
Super effective shipping, amazing product quality!
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Answer by CLUSE.com
Jul 1, 2022
Dear customer,
Very happy to hear that the shipping went well and that you are happy with the quality.
ENJOY YOUR CLUSE.
KR,
Team CLUSE
Verified review
Jun 28, 2022
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Verified review
Jun 25, 2022
Todo perfecto. Sobre todo el envoltorio para regalo.
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Verified review
Jun 23, 2022
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Verified review
Jun 23, 2022
Fast delivery, the beauty of the products matches the ones shown in the photos.
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Answer by CLUSE.com
Jun 24, 2022
Dear customer,
Thank you so much for this great review.
We really appreciate you!
KR,
Team CLUSE
Verified review
Jun 23, 2022
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Verified review
Jun 22, 2022
Good morning, excellent service.
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Answer by CLUSE.com
Jun 24, 2022
Dear customer,
This review really makes us happy.
Thank you!
KR,
Stuart
Verified review
Jun 21, 2022
Puntuali e prodotto come da foto sito. Bellissimo.
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Verified review
Jun 20, 2022
Beautiful watch, fast shipping. I am happy!
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Answer by CLUSE.com
Jun 24, 2022
Dear customer,
Thank you so much for this great review.
We really appreciate you!
KR,
Team CLUSE
Verified review
Jun 19, 2022
I always buy by Cluse. The watches are so nice and well done.
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Answer by CLUSE.com
Jun 24, 2022
Dear customer,
Thank you so much for the 5 star review.
We appreciate you!
KR,
Team CLUSE.