TrustmarkValid
TrustmarkValid
certified since: Mar 27, 2019
updated on: Jun 2, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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the most relevant critical review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Verified review
Aug 15, 2022
Very fast delivery
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Verified review
Aug 15, 2022
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Verified review
Aug 12, 2022
Fast delivery excellent quality
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Verified review
Aug 11, 2022
I've bought 5 items now from Cluse and all are immaculately made, good quality for the price and last well. None of my items have tarnished, I'm extremely happy with all my purchases, especially my gold plated watch which I can buy different straps for. The delicate bracelets are strong and do not break, earrings are great quality too and look very classy! Would definitely recommend xx
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Answer by CLUSE.com
Aug 19, 2022
Dear customer,
Thank you so much for your nice and detailed review.
We appreciate you!
KR,
Team CLUSE
Verified review
Aug 11, 2022
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Verified review
Aug 11, 2022
Great watches, just as shown on webpage, quick delivery.
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Answer by CLUSE.com
Aug 19, 2022
Dear customer,
Thank you so much for your nice and detailed review.
We appreciate you!
KR,
Team CLUSE
Verified review
Aug 11, 2022
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Verified review
Aug 10, 2022
👍
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Verified review
Aug 10, 2022
I have been buying this brand for years. Always great, excellent quality and perfect for me or for a gift.
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Answer by CLUSE.com
Aug 19, 2022
Dear customer,
Thank you so much for your nice and detailed review.
We appreciate you!
KR,
Team CLUSE
Verified review
Aug 10, 2022
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Verified review
Aug 10, 2022
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Verified review
Aug 10, 2022
I could not fault my experience of ordering my watch with Cluse. From the time my oder was placed until it reached the house, everything ran so smoothly. I could not believe how quickly my oder arrived. The courier was very professional and kept in touch.
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Answer by CLUSE.com
Aug 19, 2022
Dear customer,
Thank you so much for your nice and detailed review.
We appreciate you!
KR,
Team CLUSE
Verified review
Aug 10, 2022
Easy to navigate website, fast delivery with updates and excellent choice.
Will recommend and be back!
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Answer by CLUSE.com
Aug 19, 2022
Dear customer,
Thank you so much for your nice and detailed review.
We appreciate you!
KR,
Team CLUSE
Verified review
Aug 9, 2022
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Verified review
Aug 9, 2022
Parfait je vais commander une montre la prochaine fois
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Verified review
Aug 9, 2022
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Verified review
Aug 9, 2022
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Verified review
Aug 9, 2022
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Verified review
Aug 8, 2022
Excellent quality,price and quick postage.
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Answer by CLUSE.com
Aug 19, 2022
Dear customer,
Thank you so much for your nice and detailed review.
We appreciate you!
KR,
Team CLUSE
Verified review
Aug 7, 2022
Very very pleased with service, quality and communication. I love my new strap. It looks like a new watch now. I cannot recommend enough. 5 star
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Answer by CLUSE.com
Aug 8, 2022
Dear customer,
What a great review. Thank you so much.
We appreciate you.
KR,
Team CLUSE