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CLUSE.com
Reviews:

636 reviews in the last 12 months2,277 total reviews  

4.51
Excellent

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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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Mar 1, 2024
 Verified review
Good service
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Mar 7, 2024
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Mar 2, 2024
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Mar 12, 2024
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Mar 2, 2024
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Feb 29, 2024
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Feb 25, 2024
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Feb 19, 2024
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Feb 16, 2024
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Feb 15, 2024
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Feb 13, 2024
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Feb 13, 2024
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Feb 21, 2024
 Verified review

out of stock for ages

The item I was interested in was out of stock for a ver very long time- nothing extraordinary, a black leather and gold strap. Also I think the straps are overpriced.
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Answer by CLUSE.com
5 days ago
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jan 15, 2024
 Verified review

High Quality of Customer Care

Received in excellent condition. Delivery very timely. Problem that watch received was not that ordered handled/solved by Customer Care with understanding and professionalism. Very much appreciated by wife and I. We will not hesitate to recommend CLUSE watches to family, friends and acquaintances. Best regards, Marc
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JD
Johan D.
Belgien
Feb 3, 2024
 Verified review

Super Quality leather strap, shipped rapidly

My wife had a watch that needed a new strap and Cluse had the one for her: the right colour, the right clasp and, very importantly, the right length. Cluse offers it, we took a chance not knowing the company, but are so happy we bought another one 😊. Shipping was fast and well packaged. We couldn’t be happier.
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Jan 29, 2024
 Verified review

OUTSTANDING SERVICE

Having ordered from South Africa for my daughter's 21st birthday gift, I was blown away by the quick and efficient service I received. I ordered on the Friday and the parcel was delivered to me the following Wednesday. I can highly recommend CLUSE! Thank you.
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Feb 8, 2024
 Verified review

Excellent aftersale service…

Cluse doesnt stop caring for the customers after you buy your watch. They walk with you for lifetime. Broke my three years old and they replaced it at small price with a new exact watch. My family loves cluse and now i know why….
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Jan 20, 2024
 Verified review

Jewllery and backpack

Love the jewllery! I've been wearing my necklace 1 year non-stop and it's the same as the day I bought it. Got so much conpliments on my backpack too, I'm mainly using it for short work trips where I have to carry my laptop.
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Jan 24, 2024
 Verified review

Beautiful watches

The watches are beautiful and seems to be in good quality and leather strap looks also great. Changing the strap is really easy. I appreciate free delivery.
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Feb 9, 2024
 Verified review

Everything as indicated

Product i was looking for wasn't available, so inset an email reminder. I received a notification, instantly ordered and the product arrived super fast
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