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Top positive review
Dec 5, 2023
Verified review
Communication with customer is not existing. After order confirmation - nothing. You can call them between 10:00 and 15:00, but no answer (all are busy all the time).
Dostava kasni (na web stranici navedeno 4-7 dana, u ovom trenutku je prošlo već 10 radnih dana tj. 15 dana od narudžbe i dostavna služba još nije ni preuzela paket), nema konkretnog odgovora na prigovor, nema kompenzacije za kašnjenje, razočaravajuće.
I didn't get my shipment. I expected it two days ago.
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Answer by jukki.hr
9 days ago
The parcel has been delivered, we hope you are satisfied.
May 3, 2024
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Answer by jukki.hr
9 days ago
Poštovani, kako bi poboljšali kvalitet naših usluga molimo vas da nam putem e-maila napišete zbog čega niste zadovoljni uslugama. Lijepi pozdrav
Mar 28, 2024
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Not good
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Answer by jukki.hr
Apr 3, 2024
Poštovana,
Molimo vas da komunikaciju nastavimo putem e-maila, ukoliko želite reklamaciju instrukcije će vam biti poslane u što kraćem roku.
Feb 18, 2024
Verified review
I have ordered on 4th February and the order still has not arrived.
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Answer by jukki.hr
Feb 23, 2024
We apologize for the delay. The package has been sent and the GLS service will inform you about the delivery.
Feb 1, 2024
Verified review
Pise vam na internetu da vas kupci mogu dobiti od 10-15 zvala sam cijelo prije podne niko se nije javio, kasnije ste me zvali kada nisam bila u mogucnosti se javiti i opet vas kasnije nisam mogla dobit! Poslala sam mail za narudzbu sto je s njom dobila sam odgovor da ni sama neznam… i samim time sto mi narudba kasni neznam ni sama dali opce bude dosla…
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Answer by jukki.hr
Feb 16, 2024
Poštovana, nekada zaista bude gužva sa pozivima ali svakako uvek pozovemo propušteni poziv nazad. U našem sustavu piše da je paket isporučen. Nadamo se da ste zadovoljni. Lijepi pozdrav.
Feb 15, 2024
Verified review
Naručila sam jastučnice 40x40, a došle su 50x50. 👎
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Answer by jukki.hr
Feb 16, 2024
Poštovana, ukoliko je došlo do neke greške molimo vas da komunikaciju nastavimo putem e-maila kako bi u što kraćem roku riješili nastalu situaciju. Lijepi pozdrav
Feb 16, 2024
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Answer by jukki.hr
Feb 23, 2024
Poštovana, ukoliko niste zadovoljni sa proizvodom možete nas kontaktirati ili poslati e-mail i naš tim će u što kraćem roku riješiti situaciju. Lijepi pozdrav
Feb 5, 2024
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Answer by jukki.hr
Feb 16, 2024
Poštovani, ukoliko želite komunikaciju možemo nastaviti putem e-maila, tu smo za sve ukoliko imate neku reklamaciju ili pitanje. Lijepi pozdrav.
Jan 31, 2024
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Dec 11, 2023
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Dostava kasni (na web stranici navedeno 4-7 dana, u ovom trenutku je prošlo već 10 radnih dana tj. 15 dana od narudžbe i dostavna služba još nije ni preuzela paket), nema konkretnog odgovora na prigovor, nema kompenzacije za kašnjenje, razočaravajuće.
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Answer by jukki.hr
Dec 21, 2023
Zaista nam je žao zbog kašnjenja, radimo na poboljšanju naših usluga. Nadamo se da ste zadovoljni proizvodima. Lijepi pozdrav.
Jan 5, 2024
Verified review
Your company didn’t sent bill to my address as I wrote to you and gift /Package to another address. So that was so big mistake and we wont Wait so long next time for order.
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Answer by jukki.hr
Jan 5, 2024
Please continue communication via e-mail, our customer support is here for any situation and a quick solution.
Dec 14, 2023
Verified review
Long wait
I am very satisfied with your products otherwise, but now I have ordered a lot of products and I have been waiting for them for 17 days, they still haven't arrived
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Answer by jukki.hr
Dec 21, 2023
We hope you are satisfied with the products. We are working on improving our services. Greeting
Dec 20, 2023
Verified review
Totalno neprofesionalno!
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Answer by jukki.hr
Dec 21, 2023
Poštovani,
zaista nam je žao zbog situacije, radimo na poboljšanju naših usluga. Lijepi pozdrav
Dec 13, 2023
Verified review
Really long delibering proces. Ordered 26st november, today is 13 december, still dodnt get it
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Answer by jukki.hr
Dec 21, 2023
We are sorry for the delay, we are working on improving our services. The order has been delivered, we hope you are satisfied. Best regards
Dec 6, 2023
Verified review
Poštovani, još nije stigao paket koji sam naručila
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Answer by jukki.hr
Dec 21, 2023
Poštovani,
Zaista nam je žao zbog kašnjenja, radimo na poboljšanju naših usluga. Lijepi pozdrav
Dec 11, 2023
Verified review
I didn't recive my package.
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Answer by jukki.hr
Dec 21, 2023
Please continue the communication via e-mail. We will certainly do everything as soon as possible if there was a mistake on our part.
Dec 10, 2023
Verified review
Delivery is late
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Answer by jukki.hr
Dec 21, 2023
Poštovani,
Zaista nam je žao što je isporuka kasnila. Nadamo se da ste zadovoljni proizvodima. Lijepi pozdrav
Dec 11, 2023
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Spora dostava
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Answer by jukki.hr
Dec 21, 2023
Poštovani,
Zaista nam je žao zbog kašnjenja. Radimo na poboljšanju naših usluga. Lijepi pozdrav.
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