scubaonline.de/enReviews:
193 reviews in the last 12 months654 total reviews
Excellent
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Top positive review
Jul 12, 2023
Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Top negative review
Feb 6, 2024
Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en
May 9, 2023
Verified review
Good quality, and good comunication
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Answer by scubaonline.de/en
May 10, 2023
Thank you for your feedback. We are delighted to hear that you enjoyed the quality of our product and appreciate the communication received. At scubaonline, we make customer satisfaction our top priority and strive to always provide the best quality products. Thanks again for your kind words!
May 8, 2023
Verified review
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May 8, 2023
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May 7, 2023
Verified review
Great service, quick delivery and good return policy.
I ordered several waterproof products and they all arrived quickly and well packed. Great service, quick delivery and good return policy.
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Answer by scubaonline.de/en
May 8, 2023
Thank you for taking the time to leave a review. We are thrilled to hear that your order arrived quickly and was well packed. We strive to provide an excellent customer service experience, so we are grateful to hear that our efforts have been successful in your case. We look forward to continuing to serve you in the future.
May 6, 2023
Verified review
Superb delivery and exceptional info support
Quick, reliable, to the point. Receipt and tracking mailed fast, payment info (paypal) detailed and fast. Fast delivery - shorter than announced.
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Answer by scubaonline.de/en
May 8, 2023
Thank you so much for your positive review. We are glad to hear that our services were quick and reliable and that you received your tracking and payment info quickly. We also appreciate your feedback regarding our fast delivery, which was even shorter than we anticipated. We strive to provide the best possible service to all of our customers and are grateful for your support. Again, thank you for taking the time to share this review with us.