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scubaonline.de/en
Reviews:

197 reviews in the last 12 months648 total reviews  

4.93
Excellent

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Top positive review

Jul 12, 2023
 Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.

Top negative review

Feb 6, 2024
 Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en

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Mar 25, 2024
 Verified review
Great service and delivery. Payment system a little strange as first attempt didn't go through but after emailing to check, quick and reassuring reply which was fantastic.
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Answer by scubaonline.de/en
Mar 25, 2024
Thanks so much for your kind review! We're really glad you had a good experience with us. Our payment system can be a bit tricky, but we always try to be as quick and reassuring as possible when customers contact us about it. Thanks again for taking the time to leave your thoughts!
Apr 7, 2024
 Verified review

Like always great job

Like always, quick shipment. Thabk You
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Answer by scubaonline.de/en
Apr 8, 2024
Thank you for the kind words! We really appreciate your continued support of our mission to provide the best scuba gear on the market. Thanks for diving with us!
Mar 29, 2024
 Verified review
Amazing service and support
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Answer by scubaonline.de/en
Apr 2, 2024
Thanks so much for your kind words! We strive to provide the best service and support for our valued customers. We appreciate your support and hope to see you again soon!
11 days ago
 Verified review
AAA all perfect
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Mar 25, 2024
 Verified review
+. Fast delivery. + easy navigation on site. - some of items wait about 30 days and more .
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Answer by scubaonline.de/en
Mar 26, 2024
Thank you very much for your review and constructive feedback. We are pleased that you highlight the fast delivery and easy navigation on our site in a positive light. Your satisfaction with these aspects of our service shows us that we are on the right track. We apologize for the longer delivery times of some items. We understand that waiting for over 30 days can be frustrating. Please note that these delivery times depend on the manufacturer and unfortunately are beyond our control. However, we are constantly striving to improve our offerings and cooperation with our partners to achieve improvements in this area as well. If you have any questions or concerns about your order, please do not hesitate to contact our customer service. We are always here to help you and clarify any uncertainties. Thank you once again for your feedback. We greatly appreciate your support in helping us improve our service.
7 days ago
 Verified review
Good service promo delivery
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11 hours ago
 Verified review

Good place.

Good prices, service and fast delivery (Netherlands-Germany). Kind Regards, jkscubadiving
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4 days ago
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6 days ago
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7 days ago
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8 days ago
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9 days ago
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11 days ago
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12 days ago
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13 days ago
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Apr 10, 2024
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Apr 6, 2024
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Apr 3, 2024
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Mar 10, 2024
 Verified review
God price and fast delivery. Very fast and pricise - better than promssed.
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Answer by scubaonline.de/en
Mar 13, 2024
Thank you for your kind words! We really appreciate it when our customers are happy with their purchase. We strive to provide the best prices and delivery times and we're glad to hear that we met your expectations. Thanks for choosing ScubaOnline.de!
Mar 23, 2024
 Verified review
Nemt at finde det jeg skulle bruge, hurtig forsendelse super:-)
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Answer by scubaonline.de/en
Mar 25, 2024
Vi er glade for, at du kunne finde præcis det, du havde brug for! Vi sætter en stor ære i at sikre, at vores kunder hurtigt finder det, de har brug for, og får det hurtigt. Tak for din støtte - det betyder meget!