scubaonline.de/enReviews:
191 reviews in the last 12 months652 total reviews
Excellent
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Top positive review
Jul 12, 2023
Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Top negative review
Feb 6, 2024
Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en
Oct 19, 2023
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Oct 16, 2023
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Good service
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Answer by scubaonline.de/en
Oct 16, 2023
Thanks for the great review! We really appreciate you taking the time to leave us your feedback. At ScubaOnline.de, we strive to provide the best services and equipment, so we're glad you had a good experience. Thanks again!
Oct 12, 2023
Verified review
Quick delivery
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Oct 12, 2023
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Oct 6, 2023
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Good product quality, no any damages, quick delivery withing few days, size perfectly matches.
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Answer by scubaonline.de/en
Oct 12, 2023
Thank you so much for the positive review - we really appreciate it! We strive to make sure our products are of the highest quality and that our delivery times are quick and efficient. We're glad that everything met your expectations!
Oct 5, 2023
Verified review
Great customer service! Even though there was a minor mistake in the delivery, their response was immediate without complications. I would recommend
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Answer by scubaonline.de/en
Oct 12, 2023
Hey there! Thank you for taking the time to leave your positive review. We really appreciate it and we're glad that everything got sorted out quickly. We strive to provide the best customer service possible and we're happy that you had a good experience.
Sep 20, 2023
Verified review
Simply excellent
This shop is how the online shop should look like. Excellent communication 👍👍👍👍👍
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Answer by scubaonline.de/en
Sep 21, 2023
Thanks for the awesome review! We really appreciate your kind words and are so glad to hear that you think we're doing something right. Here at ScubaOnline, we believe that customer service is key. We strive to make sure that our customers have the best online shopping experience possible and it looks like we're on the right track! Thanks again for your feedback!
Sep 19, 2023
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Sep 15, 2023
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Sep 14, 2023
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Sep 14, 2023
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Sep 12, 2023
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please add the mobile number to the address in the future, then the courier can call in advance
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Answer by scubaonline.de/en
Sep 13, 2023
Thank you for your feedback - we value your input! Here at www.scubaonline.de we are always looking for ways to improve our service and ensure our customers have the best experience possible. We will check if we can pass on the phone number to the courier, due to the GDPR this is now not so easy - thanks again for bringing this to our attention!
Sep 11, 2023
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Sep 11, 2023
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Very professional shop, where you can buy diving equipment and give you advice about this what you buy or want to buy. Very good contact and very quickly send orders
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Answer by scubaonline.de/en
Sep 12, 2023
Thank you so much for the positive review! We strive to provide top-notch service and quality diving gear. We're so glad that we could give you the advice you needed and that your order went out quickly. We appreciate your loyalty!
Sep 10, 2023
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Sep 4, 2023
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Very good shop
Very good comunication with team shop. A lot of items in shop with good price. 100% recommend!
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Answer by scubaonline.de/en
Sep 7, 2023
Thank you so much for the great review! We're really glad to hear that you had a good experience shopping with us. Our team works hard to ensure that our customers have access to quality products at a fair price. We appreciate your support and hope to see you again soon!
Sep 3, 2023
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Great seller, fast shipping
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Answer by scubaonline.de/en
Sep 4, 2023
Thanks for the awesome review! We strive to make sure our customers get their orders as quickly as possible. We're glad we could deliver!
Sep 1, 2023
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Aug 31, 2023
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Torpedo swim toy is exactly what I’d hoped
I have been looking for this swimming pool toy for a while and was really happy to see that the product is exactly as advertised.
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Answer by scubaonline.de/en
Sep 4, 2023
Thanks so much for the review! We're really happy to hear that the product was exactly as advertised. We strive to provide a great customer experience in everything we do, and it's great to hear that we succeeded this time.
Aug 30, 2023
Verified review
Perfect shopping
Another shopping in scubaonline, Im so excited. 100% recommend!
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Answer by scubaonline.de/en
Sep 4, 2023
Thanks so much for your kind words! We're thrilled to be your go-to for scuba gear and we'll continue to do our best to make sure you get the best products and service possible. Thanks again!