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Top positive review
Jul 12, 2023
Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience with our company was positive and we appreciate your kind words. Our goal is always to provide top-notch service, and we are delighted that you were pleased with our results. Thank you again for choosing us as your business partner.
Even though there was an error in the delivery, they resolved the matter very professionally and quickly, congratulations, I will continue to buy from you, Ivan Kovacic
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Answer by scubaonline.de/en
Jul 6, 2023
Thank you so much for your kind words, Ivan. We are thrilled to know that despite the error in the delivery, we were able to resolve the matter quickly and professionally according to your satisfaction. We always strive to ensure that our customers are satisfied with our services and products, and we appreciate your continued patronage. Thank you again for your review.
Jun 4, 2023
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Answer by scubaonline.de/en
Jun 5, 2023
Thank you for your kind words about our service. We are pleased to hear that you were happy with the service despite the package being lost. At our company, we strive to provide all of our customers with only the highest level of service and satisfaction. We appreciate your feedback and thank you for your continued support.
May 30, 2023
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May 27, 2023
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May 26, 2023
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Very fast delivery.
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Answer by scubaonline.de/en
May 30, 2023
Thank you so much for your positive feedback! We are glad that your products were delivered quickly and hope they pleased you. At our company, we strive to provide the best possible experience to our customers, and we're glad that you had a good experience. We hope to keep providing you with quality products in the future.
Thank you so much for your kind words! We are thrilled that you had such a positive experience with us. Our team puts a lot of effort into providing quality products and customer service, and we are glad that it shows. We appreciate your business and look forward to seeing you again soon!
Thank you for taking the time to provide us with your feedback! We're glad to hear that you were satisfied with both the speed and quality of your order. We always strive to ensure that our customers have the best possible experience, so we appreciate it when they share their positive experiences with us. Thank you for your loyalty and continued support!
Thank you so much for your kind words! We are delighted that you found our prices to be reasonable and that you received your delivery quickly. We strive to provide excellent customer service at all times and are very pleased that we have met your expectations. Thank you for your feedback, we appreciate it!
May 20, 2023
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Fast delivery and good service
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Answer by scubaonline.de/en
May 22, 2023
Thank you for taking the time to review our business! We are so glad you had a positive experience with our delivery and service. At our company, we strive to ensure that every customer is met with top-notch service and quality products, so we greatly appreciate your feedback. We hope to continue providing you with excellent service in the future!
May 19, 2023
Verified review
Highly recommended !!
I have been ordering from this website since 18 months. Everytime the items were arriving on time or sooner then expected. Most of the time the items were cheaper than they were at other online stores. And if i needed to return items it was always a smooth process. Highly recommended online store for your scuba gear.
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Answer by scubaonline.de/en
May 22, 2023
Thank you so much for your kind words and for your loyalty in ordering from our website. We are thrilled to hear that you have had such positive experiences with us and that our items have been arriving on time or even sooner than expected. We appreciate the fact that you find our prices competitive and that returning items has been a smooth process. Your feedback is invaluable to us, and we thank you for taking the time to share it.
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