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scubaonline.de/en
Reviews:

195 reviews in the last 12 months650 total reviews  

4.93
Excellent

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Top positive review

Jul 12, 2023
 Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.

Top negative review

Feb 6, 2024
 Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en

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Jul 24, 2023
 Verified review
Deutsche Qualität
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Answer by scubaonline.de/en
Jul 25, 2023
Thank you for your review and for noting the great quality of our products! We take pride in providing scuba diving equipment that our customers can trust. We hope you'll continue to enjoy using our products for all your underwater adventures!
Jul 24, 2023
 Verified review
PERFECT SCUBA SHOP
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Answer by scubaonline.de/en
Jul 25, 2023
Thanks so much for the kind words! We are thrilled that you had a great experience with us and enjoyed our products and services. We strive to provide an exceptional shopping experience and are glad we were able to do that for you. Thanks for giving us the chance to show what we can do - we appreciate your business!
Jul 24, 2023
 Verified review
Everything was smooth, good prices and quick delivery. Thank you
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Answer by scubaonline.de/en
Jul 25, 2023
Thanks for your positive feedback! We know how important it is to get your order quickly and at a good price, and we're glad we could deliver. We appreciate you using scubaonline.de and hope to see you again soon!
Jul 24, 2023
 Verified review

I recommend it!

Great products, fast shipping and great prices.I ordered an Aqualung Axiom BCD, which arrived quickly. I was able to keep track of where my order was. I recommend the webshop to everyone.
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Answer by scubaonline.de/en
Jul 25, 2023
Thanks so much for your kind words! We love hearing that our products, shipping speed, and prices have been a great fit. We're really glad to hear you're enjoying your Aqualung Axiom BCD. Here at scubaonline, we always strive to be the go-to source for all of your scuba needs. Thanks again for the feedback! Happy diving!
Jul 21, 2023
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Jul 21, 2023
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Jul 14, 2023
 Verified review

Professional service

Professional communication, very good prices, quick delivery. Unfortunately one product was in bad condition due to packaging issues, however they provided free return label and quick refund. Otherwise recommended.
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Answer by scubaonline.de/en
Jul 14, 2023
Thank you for your review. We are delighted that you were happy with our professional communication, competitive prices and quick delivery. We take great pride in providing our customers with the highest quality products, so we apologize for the item that was not up to your standards due to packaging issues. We hope you will allow us another chance to provide quality service and look forward to serving you again in the future.
Jul 12, 2023
 Verified review

Just perfect.

Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Answer by scubaonline.de/en
Jul 13, 2023
Thank you for your feedback, we are glad to hear that you were pleased with our prices and selection. We appreciate your kind words about our fast delivery and we are glad that your package arrived quickly and without any issues. We strive to provide our customers with the highest quality products at the best prices, so we are delighted to see that you had a great experience shopping with us. Thank you again for your kind words and we hope to see you again soon!
Jul 11, 2023
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Jul 9, 2023
 Verified review

good price and fast delivery

Fantastic store, excellent service, fast and efficient communication, and shipping in record time, they told me between 3 and 8 business days, and on the fourth day I had it at home, from Germany to Barcelona, very fast, everything as described, new , and perfectly packed. A 10 for Scubaonline.de and all his team, I will buy again, without a doubt
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Answer by scubaonline.de/en
Jul 13, 2023
Thank you so much for your review. We appreciate your kind words and are delighted to hear about your positive experience. Our team strives to provide exceptional customer service and fast shipping, so we are pleased that we were able to meet your expectations. We hope that you will continue to shop with us in the future!
KM
Kad M.
PAris
Jul 6, 2023
 Verified review
great price, great service all good
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Answer by scubaonline.de/en
Jul 7, 2023
Thank you for taking the time to share your positive experience. We're pleased to hear that our prices and services have been satisfactory for you. We strive to provide excellent customer service at all times, so we are glad that this was your experience with us. Thank you for being a valued customer!
Jul 5, 2023
 Verified review
Great customer support. Fast and reliable.
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Answer by scubaonline.de/en
Jul 6, 2023
Thank you so much for sharing your positive experience with us! We're so glad that our customer support was fast and reliable, and we really appreciate your feedback. At our company, we strive to provide the best possible service to each customer, and are delighted to hear that you had a great experience. Thank you again for your kind words!
Jul 5, 2023
 Verified review
Availability, quick delivery
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Answer by scubaonline.de/en
Jul 6, 2023
Thank you for your review. We are thrilled to hear that you are satisfied with our availability and quick delivery. We take pride in providing our customers with a fast and convenient shopping experience. We appreciate your business and look forward to serving you again soon.
Jul 3, 2023
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Jul 2, 2023
 Verified review
It was very easy and clear to buy. It didn't take too long to arrive and the product is what's advertised
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Answer by scubaonline.de/en
Jul 6, 2023
Thank you for the positive feedback about your experience with our company. We are pleased to hear that it was easy and clear to purchase from us, that your order arrived quickly, and that the product was as advertised. We strive for excellence in every aspect of our business, from ordering to delivery, and we appreciate you taking the time to let us know how we’re doing. Your feedback is invaluable as we continue to work hard towards providing exceptional products and services. Thank you again for your review.
Jun 29, 2023
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Jun 26, 2023
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Jun 25, 2023
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Jun 20, 2023
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Answer by scubaonline.de/en
Jul 20, 2023
Thank you for taking the time to leave a review. We value your feedback and apologize for your experience with delivery and payment. At scubaonline.de, we strive to provide the best quality service to all our customers. If there is anything else we can do, please don't hesitate to reach out.
Jun 19, 2023
 Verified review
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