scubaonline.de/enReviews:
185 reviews in the last 12 months661 total reviews
Excellent
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Top positive review
Jul 12, 2023
Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Top negative review
Feb 6, 2024
Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en
Feb 17, 2024
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Feb 9, 2024
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Feb 7, 2024
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Feb 5, 2024
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Feb 4, 2024
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Feb 4, 2024
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Jan 27, 2024
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Jan 26, 2024
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Jan 25, 2024
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Jan 24, 2024
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Jul 12, 2023
Verified review
Just perfect.
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Answer by scubaonline.de/en
Jul 13, 2023
Thank you for your feedback, we are glad to hear that you were pleased with our prices and selection. We appreciate your kind words about our fast delivery and we are glad that your package arrived quickly and without any issues. We strive to provide our customers with the highest quality products at the best prices, so we are delighted to see that you had a great experience shopping with us. Thank you again for your kind words and we hope to see you again soon!
Jul 9, 2023
Verified review
good price and fast delivery
Fantastic store, excellent service, fast and efficient communication, and shipping in record time, they told me between 3 and 8 business days, and on the fourth day I had it at home, from Germany to Barcelona, very fast, everything as described, new , and perfectly packed.
A 10 for Scubaonline.de and all his team, I will buy again, without a doubt
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Answer by scubaonline.de/en
Jul 13, 2023
Thank you so much for your review. We appreciate your kind words and are delighted to hear about your positive experience. Our team strives to provide exceptional customer service and fast shipping, so we are pleased that we were able to meet your expectations. We hope that you will continue to shop with us in the future!
Aug 10, 2023
Verified review
Tout a été parfait, le prix, la livraison. Nous avons eu un problème de taille de notre gilet stabilisateur. Nous avons retourné le gilet, et nous avons reçu un remboursement intégral de celui-ci. Nous avons donc évidement recommandé ce gilet avec une taille différente. Je recommande, vraiment des professionnels.
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Answer by scubaonline.de/en
Aug 23, 2023
Thanks so much for taking the time to share your experience with us. We really appreciate that you had a positive overall experience and that you received a full refund on the jacket. At scubaonline.de, we're committed to making sure our customers are 100% satisfied with their purchase every time. We hope you'll be back soon!
Nov 13, 2023
Verified review
Fantastischer Support - jederzeit wieder!
Nach der fantastischen telefonischen Beratung ging der Versand extrem schnell.
Ausgezeichneter Service, professionelle Fachberatung, bin sehr zufrieden!
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Answer by scubaonline.de/en
Nov 20, 2023
Vielen Dank für die tolle Bewertung! Es freut uns sehr zu hören, dass Sie eine fantastische Erfahrung mit unserem Team hatten und dass Ihr Kauf reibungslos verlief. Hier bei ScubaOnline bemühen wir uns immer, den besten Kundenservice und die beste Produktberatung zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Dec 3, 2023
Verified review
Ordered several times with this company and always received orders within a good time and complete. Recently ordered a regulator and they attached the transmitter before shipping when I asked.
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Answer by scubaonline.de/en
Dec 5, 2023
Thanks for your continued trust in us! We're so pleased to hear that we could fulfil your order as you'd asked. We strive to make sure our customers have the best experiences, and we're glad that we could deliver this time.
Jul 24, 2023
Verified review
I recommend it!
Great products, fast shipping and great prices.I ordered an Aqualung Axiom BCD, which arrived quickly. I was able to keep track of where my order was. I recommend the webshop to everyone.
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Answer by scubaonline.de/en
Jul 25, 2023
Thanks so much for your kind words! We love hearing that our products, shipping speed, and prices have been a great fit. We're really glad to hear you're enjoying your Aqualung Axiom BCD. Here at scubaonline, we always strive to be the go-to source for all of your scuba needs. Thanks again for the feedback! Happy diving!
Nov 12, 2023
Verified review
I liked a lot of the product that I order but I didn’t receive an email saying that the product already arrived. It’s was the only thing that I would change in the future!
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Answer by scubaonline.de/en
Nov 13, 2023
Thanks for your review! We’re glad you liked the product you ordered. We’re always looking for ways to improve our customer service and appreciate your feedback. At ScubaOnline, we strive to make sure all of our customers have a pleasant experience and we are sorry for any inconvenience this caused.
IK
Ivan K.
Vojnik Slovenia
Jun 7, 2023
Verified review
Top seller
Even though there was an error in the delivery, they resolved the matter very professionally and quickly, congratulations, I will continue to buy from you, Ivan Kovacic
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Answer by scubaonline.de/en
Jul 6, 2023
Thank you so much for your kind words, Ivan. We are thrilled to know that despite the error in the delivery, we were able to resolve the matter quickly and professionally according to your satisfaction. We always strive to ensure that our customers are satisfied with our services and products, and we appreciate your continued patronage. Thank you again for your review.
Sep 11, 2023
Verified review
Very professional shop, where you can buy diving equipment and give you advice about this what you buy or want to buy. Very good contact and very quickly send orders
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Answer by scubaonline.de/en
Sep 12, 2023
Thank you so much for the positive review! We strive to provide top-notch service and quality diving gear. We're so glad that we could give you the advice you needed and that your order went out quickly. We appreciate your loyalty!
Oct 5, 2023
Verified review
Great customer service! Even though there was a minor mistake in the delivery, their response was immediate without complications. I would recommend
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Answer by scubaonline.de/en
Oct 12, 2023
Hey there! Thank you for taking the time to leave your positive review. We really appreciate it and we're glad that everything got sorted out quickly. We strive to provide the best customer service possible and we're happy that you had a good experience.