scubaonline.de/enReviews:
194 reviews in the last 12 months650 total reviews
Excellent
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Top positive review
Jul 12, 2023
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Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Top negative review
Feb 6, 2024
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Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en
13 days ago
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Jul 14, 2023
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Professional service
Professional communication, very good prices, quick delivery. Unfortunately one product was in bad condition due to packaging issues, however they provided free return label and quick refund. Otherwise recommended.
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Answer by scubaonline.de/en
Jul 14, 2023
Thank you for your review. We are delighted that you were happy with our professional communication, competitive prices and quick delivery. We take great pride in providing our customers with the highest quality products, so we apologize for the item that was not up to your standards due to packaging issues. We hope you will allow us another chance to provide quality service and look forward to serving you again in the future.
Dec 9, 2023
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Oct 24, 2023
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Jun 19, 2023
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Aug 15, 2023
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Mask for free daving
good afternoon, the mask that I bought flows in the first week of use.
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Answer by scubaonline.de/en
Aug 16, 2023
Dear customer, it's a pity that you didn't contact us by mail first, before you rate us.
However, we must inform you that the diving mask you ordered is not a mask for freediving. It is a normal diving mask. Freediving masks are characterized by their small internal volume to easily equalize pressure. The one you ordered is not the right one.