scubaonline.de/enReviews:
192 reviews in the last 12 months660 total reviews
Excellent
TrustmarkValid
Top positive review
Jul 12, 2023
Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
Read more
Top negative review
Feb 6, 2024
Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
Read more
Reviews for scubaonline.de/en
Jan 25, 2024
Verified review
Envío muy rápido, todo perfecto.
Report review
Answer by scubaonline.de/en
Jan 26, 2024
¡Gracias por tu evaluación positiva! Nos alegra haber podido enviar tu pedido rápidamente y que todo haya llegado en perfectas condiciones. Agradecemos tu confianza en nosotros y esperamos poder servirte nuevamente en el futuro. ¡Que disfrutes de tus productos!
Feb 1, 2024
Verified review
Report review
Feb 9, 2024
Verified review
Report review
Feb 7, 2024
Verified review
Report review
Feb 5, 2024
Verified review
Report review
Feb 4, 2024
Verified review
Report review
Feb 4, 2024
Verified review
Report review
Jan 27, 2024
Verified review
Report review
Jan 26, 2024
Verified review
Report review
Jan 25, 2024
Verified review
Report review
Jan 24, 2024
Verified review
Report review
Jan 20, 2024
Verified review
Report review
Jul 12, 2023
Verified review
Just perfect.
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
Report review
Answer by scubaonline.de/en
Jul 13, 2023
Thank you for your feedback, we are glad to hear that you were pleased with our prices and selection. We appreciate your kind words about our fast delivery and we are glad that your package arrived quickly and without any issues. We strive to provide our customers with the highest quality products at the best prices, so we are delighted to see that you had a great experience shopping with us. Thank you again for your kind words and we hope to see you again soon!
Jul 9, 2023
Verified review
good price and fast delivery
Fantastic store, excellent service, fast and efficient communication, and shipping in record time, they told me between 3 and 8 business days, and on the fourth day I had it at home, from Germany to Barcelona, very fast, everything as described, new , and perfectly packed.
A 10 for Scubaonline.de and all his team, I will buy again, without a doubt
Report review
Answer by scubaonline.de/en
Jul 13, 2023
Thank you so much for your review. We appreciate your kind words and are delighted to hear about your positive experience. Our team strives to provide exceptional customer service and fast shipping, so we are pleased that we were able to meet your expectations. We hope that you will continue to shop with us in the future!
May 19, 2023
Verified review
Highly recommended !!
I have been ordering from this website since 18 months. Everytime the items were arriving on time or sooner then expected. Most of the time the items were cheaper than they were at other online stores. And if i needed to return items it was always a smooth process. Highly recommended online store for your scuba gear.
Report review
Answer by scubaonline.de/en
May 22, 2023
Thank you so much for your kind words and for your loyalty in ordering from our website. We are thrilled to hear that you have had such positive experiences with us and that our items have been arriving on time or even sooner than expected. We appreciate the fact that you find our prices competitive and that returning items has been a smooth process. Your feedback is invaluable to us, and we thank you for taking the time to share it.
Aug 10, 2023
Verified review
Tout a été parfait, le prix, la livraison. Nous avons eu un problème de taille de notre gilet stabilisateur. Nous avons retourné le gilet, et nous avons reçu un remboursement intégral de celui-ci. Nous avons donc évidement recommandé ce gilet avec une taille différente. Je recommande, vraiment des professionnels.
Report review
Answer by scubaonline.de/en
Aug 23, 2023
Thanks so much for taking the time to share your experience with us. We really appreciate that you had a positive overall experience and that you received a full refund on the jacket. At scubaonline.de, we're committed to making sure our customers are 100% satisfied with their purchase every time. We hope you'll be back soon!
Nov 13, 2023
Verified review
Fantastischer Support - jederzeit wieder!
Nach der fantastischen telefonischen Beratung ging der Versand extrem schnell.
Ausgezeichneter Service, professionelle Fachberatung, bin sehr zufrieden!
Report review
Answer by scubaonline.de/en
Nov 20, 2023
Vielen Dank für die tolle Bewertung! Es freut uns sehr zu hören, dass Sie eine fantastische Erfahrung mit unserem Team hatten und dass Ihr Kauf reibungslos verlief. Hier bei ScubaOnline bemühen wir uns immer, den besten Kundenservice und die beste Produktberatung zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Dec 3, 2023
Verified review
Ordered several times with this company and always received orders within a good time and complete. Recently ordered a regulator and they attached the transmitter before shipping when I asked.
Report review
Answer by scubaonline.de/en
Dec 5, 2023
Thanks for your continued trust in us! We're so pleased to hear that we could fulfil your order as you'd asked. We strive to make sure our customers have the best experiences, and we're glad that we could deliver this time.
Jul 24, 2023
Verified review
I recommend it!
Great products, fast shipping and great prices.I ordered an Aqualung Axiom BCD, which arrived quickly. I was able to keep track of where my order was. I recommend the webshop to everyone.
Report review
Answer by scubaonline.de/en
Jul 25, 2023
Thanks so much for your kind words! We love hearing that our products, shipping speed, and prices have been a great fit. We're really glad to hear you're enjoying your Aqualung Axiom BCD. Here at scubaonline, we always strive to be the go-to source for all of your scuba needs. Thanks again for the feedback! Happy diving!
Nov 12, 2023
Verified review
I liked a lot of the product that I order but I didn’t receive an email saying that the product already arrived. It’s was the only thing that I would change in the future!
Report review
Answer by scubaonline.de/en
Nov 13, 2023
Thanks for your review! We’re glad you liked the product you ordered. We’re always looking for ways to improve our customer service and appreciate your feedback. At ScubaOnline, we strive to make sure all of our customers have a pleasant experience and we are sorry for any inconvenience this caused.