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The service is great, the website is well done. I would suggest an optimization for the search function on the website. When we search for specific products some of the results are not even close. Keep up the good work!
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You reclaimed my 12,5 EUR discounted shipping :-(
I bought enough (250+ EUR) to get discounted ½ price shipping (25 -> 12,5 EUR) online - then a few days later I get a proforma invoice to pay the discounted shipping 12,5 EUR - claiming the type, size and weight was not covered by the discounted shipping. I have NEVER encountered this anywhere else - it makes me look for my Lab supplies on other webshops. The ½ price over 250 EUR purchase is one of the main reason I use your webshop.
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Top quality and services. Simply the best
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Satisfying
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Perfect customer support.
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