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europe.beyerdynamic.com
Reviews:

317 reviews in the last 12 months1,621 total reviews  

4.68
Excellent

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Top positive review

Jun 13, 2023
 Verified review
The DT 900 Pro X headphones are sooo amazing! Years ago I had the DT 990's and they took me to a different dreamy space in my student days.. They eventually fell apart after years of abuse. Now 25 years later I've bought a pair of DT 900 Pro X's and the same thing has happened - I'm rediscovering music. The space sounds fill is huge, and the sound is insanely silky and smooth... almost sweet. The bass is somehow airy at the same time as being tight, deep and smooth! There's never any moment that music sounds harsh.. They also work with lower power devices like phones and controllers.. bringing out the best in even cheaper sources. Gaming! : Now believe it or not, it's also helping me to rediscover gaming.. they work briliantly with the Playstation 5 controller! More than enough power, and games now have a much bigger spacial effect and the gone is the boomy based and muffled sound. (note: I have a good quality Hyper X game headset for comparison). I will never go back to closed headphone again.. Of course a major cost is the fact that if anybody is sitting near by they'll hear what you're listening to. With gaming that's not such a problem because the sounds are more intermittent.. but with music that can definitely be a potential issue. However, having said that, they also sound amazing at low volumes.. so then just turn them down a bit if you might bother some one! not so bad. The extra air around your ears means you can listen more comfortably.. and when you talk you sound normal to yourself.. plus you can hear others talking if they're calling your name more easily. I never use them for travel / commuting... so I'm assuming that they're not ideal for that. But if you value quality of sound, big sound stage, silky mids, sweet highs, and mind blowing deep, detailed smooth base over sound isolation get them! Buy B-Stock ones direct from BeyerDynamic .. you'll pay 50 euros less or so and they're in new state. The ones I receive didn't even have the original seal broken. BeyerDynamic support is also very fast and their returns system is quick (even though I'm based in Netherlands and of course they're based in Germany). I returned the DT 700 pro X's after testing those. They seemed to marketed / reviewed as the closed back version of the 900's, but they're dramatically different to my ears! The qualities which make the 900's so great, are mostly missing in the 700's (air tight bass, awesome sound stage). The mids and highs are very similar but in a more compressed form. But if you value sound isolation than quality then I suppose they'll do the trick. I'm rambling now, so will sign off,.. just wanted to share the joy ;-) X
BW
Bren W.
Den Haag

Top negative review

Sep 7, 2023
 Verified review
I purchased the DT 900 PRO X headphones with high hopes, and for the most part, they delivered on the audio quality and comfort I expected. However, my experience with their durability and customer support left me with mixed feelings. After just six months of use, the leather on the headband started to detach, which was disappointing given the premium price of these headphones. When I reached out to the customer support team, they promptly instructed me to fill out an RMA form. Unfortunately, my request for a replacement was rejected, leaving me with limited options. The suggested process involved shipping my headphones to France via a shipment helper, which meant I would be without my headphones for an unknown period and bearing potential additional costs. This was far from an ideal solution, especially when I rely on my headphones daily. In the end, I decided to take matters into my own hands and ordered two replacement headbands for €38, including shipping from France. While I hope these replacements will last longer, I can't help but feel a bit let down by the initial customer support response. Overall, the DT 900 PRO X headphones have delivered great audio quality and comfort, but the issue with the headband and the less-than-ideal customer support experience have left me with some reservations. I hope the company can address these concerns in the future to provide a more seamless customer experience.
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Reviews for europe.beyerdynamic.com

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3 days ago
 Verified review
Good Internetpresentation, quick delivery, good product
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JG
5 days ago
 Verified review
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8 days ago
 Verified review
B-stock product arrived in perfect mint condition, could not tell at all it was from B-stock. Delivery on time and smooth communication
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9 days ago
 Verified review

above and beyond

very swift delivery, very practical hard-case to protect and above all a heavenly sound
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11 days ago
 Verified review

Perfect order!

I've ordered (and received) a pair of DT880 PRO, all perfect!
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11 days ago
 Verified review
Amazing product
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11 days ago
 Verified review

Beyerdinamics: bon produit mais site officiel douteux.

J'ai toujours apprécié les produits beyerdinamics jusqu'à aujourd'hui. Première commande directement sur leur site, mais j'aurai mieux fait d'éviter leur "promo" qui s'avère être de l'occasion, reçu dans un état pitoyable (et aucun effort de leur part)... Auparavant, j'ai toujours commandé les produits de la marque concernée chez Thomann et pas le moindre problème depuis des années (site très sérieux que je recommande contrairement a beyer). Par contre, le comportement du site beyerdinamics est vraiment très limite pour ne pas dire malhonnête. Ils ont eu ma première et ma dernière commande...
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Answer by europe.beyerdynamic.com
11 days ago
Thank you for your feedback! For the European region, we provide all relevant information at europe.beyerdynamic.com. If you still have comments or questions, you can contact our support colleagues at any time via help@beyerdynamic.de. They will be happy to help you with any topic. We apologize for any inconvenience this may have caused you. Kind regards, your beyerdynamic team
13 days ago
 Verified review
I Really enjoy the the sound and build quality of this product.
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Feb 16, 2024
 Verified review

Replacement System for DT770 250 Ohm

The replacement Systems for the DT 770 250 Ohm work great, my 15 year old DT 770 Pro sounds great again. I like how there is a printed circuit board with five pads on the newer model to solder the wires, no more melted connection terminals and ripped wires. You could perhaps add a little description with the replacement System on how to recognize the positive and negative terminals and also show to which pads one should solder the wires.
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LL
Luc L.
Londerzeel
Feb 16, 2024
 Verified review

Referbished DT 990pro

De koptelefoon die ik kocht was in perfecte, nieuwe staat. De verzending liep heel vlot met track & trace opties. Los van de service en de scherpe prijs, is deze koptelefoon ook gewoon geweldig qua klank en comfort.
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Feb 16, 2024
 Verified review
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WW
Feb 16, 2024
 Verified review
Order arrived in perfect condition, service was responsive regarding a query I had on the order and also I am extremely happy on the engineering quality of the product
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Feb 14, 2024
 Verified review

Awesome headphones but ohm does not match my audio interface perfectly.

Quality of the product was great. I liked the email updates during the ordering process as well as the link to the product page after it arrived. Headphones impedance seems like it does not match my audio interface (Steinberg UR-12) perfectly and as a result the level seems to be a bit low, but other than that I like the isolation with over-the-ear and the build quality.
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Feb 14, 2024
 Verified review

Production headphones broken after a few hours usage.

I bought these as a set of headphones to use for production specifically for on the road portability, I only used them 10 times or so and they have stopped working. Their is a terrible rumble now in the bass frequencies similar to that of a cheap Chinese fake or a car speaker from the 90s. So disappointed I spent all this money for a product only worthy of being in a tacky Asian market 😢
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Answer by europe.beyerdynamic.com
Feb 14, 2024
Thank you for your feedback! Of course, this shouldn't happen and doesn't meet our quality standards. In such cases, please don't hesitate to contact our customer support directly via help@beyerdynamic.de. They can help you with your concerns. You can also return your product to us within 60 days. You can find all information about this in our support area: https://support.beyerdynamic.com/hc/en-us/articles/201001041-How-can-I-return-my-order? We sincerely apologize for any inconvenience this may have caused you. Best regards, your beyerdynamic team
Feb 13, 2024
 Verified review
I bought a great product. The quality started from the package the box included headset the case for them and overall everything. You deserve 5*
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Feb 12, 2024
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Feb 11, 2024
 Verified review
Envoi rapide et conforme.
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Feb 6, 2024
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Feb 1, 2024
 Verified review
Merci encore pour cette qualité incroyable et pour la rapidité , ça fera (au moi de mai) 4 ans que j'ai le casque" Custom game" , et toujours aucune déception mais toujours autant démerveillement à l'écoute de mes musiques , j'aimerais cette année m'offrir le casque " Amiron home" pour seconder le "Custom game" dans certaine de mes activités (écoute de musique de tout style, jeux pc/ps5 & films/séries..ect) , mais je ne sais pas si il y a une énorme différence entre les deux qu'il vaille le coup ou si je devrais économiser pour m'offrir le casque t1/t5 très réputé , n'hésiter pas à m'orienter vers l'un ou l'autre svp & merci pour tout
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Jan 31, 2024
 Verified review

Excellent support and products, pictures could be better

Support replied quickly to my question about spare parts. The parts were an exactly replacement and perfect fit. The pictures in the webshop don't do justice to the actual products.
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