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europe.beyerdynamic.comReviews

: 996Excellent

4.71

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certified since: 10/8/2018
updated on: 8/14/2022
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certified since: 10/8/2018
updated on: 8/14/2022
europe.beyerdynamic.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At europe.beyerdynamic.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for europe.beyerdynamic.com

423 verified reviews in the last 12 months

996 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I'm a music lover, I still buy CDs and I listen to flac music at home or in mobility, thus I finally decided to buy a pair of headphones for my home listening. After reading lots of reviews and listening on YouTube to headphones sound demos — not the real headphones sound, but at least they tell you something on the sound signature —, I decided Beyerdynamic's one was my favourite sound signature! I preferred to buy some "flat" or close to flat headphones, to listen to music in the closet possible way to the original track, as I'm not fan of overwhelming bass sound. I don't own any thousand euro headphones amplifier, but with the USB DAC/Amp I have and the Yamaha A/V Receiver I have, I'm quite satisfied by the sound experience, so far. I had to perform a warmup test for the headphones, and after around 40 hours, I can say the sound's really good! On PC I'm using Peace equalizer with Beyerdynamic DT 990 profile. It's good and it avoids having voices too much sharp in my ears. If I have to find a weak point, is probably the voice peak, that without a proper equalization may result in being too harsh sometimes, after long listening sessions. But consider I'm not using a proper headphone amplifier, which I might buy soon, so things could change in positive in this respect. My rating is 9/10. I'm satisfied. I'm aware that spending more I could probably find better headphones, but considering my price range, the sound of my DT-990 Pro is so good for my ears! Oh, and about the materials and build quality, I'm very happy. This all black colour is just a thing of beauty for me! The ear pad cushions are soft and perfect for many hours of listening, without hurting my ears. The headband doesn't hurt and doesn't tighten too much on my head. And before I forget, another good thing I found in these Limited Edition Black, is that the cable is straight. It's way better for me, especially when I sit far away. I don't like so much coiled cables, to be honest. Clearly, in my opinion it would have been better to have a detachable cable, even balanced cables, but it's fine for now. Just in case I really need them, once the warranty is expired I could try modding them. Thanks to Beyerdynamic.
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the most relevant critical review


7 months ago
First, the customer support could be much better. More empathy to be specific. Selling B-ware for a A-ware price is strange. (No option to return for free) On the other hand the product looks just like new,so no complaints there. The sound is superb. Beyerdynamic knows the sweet spot, no muddy bass or sharp hight, it's spacious,robust, subtitle,it's just wonderful,big ups there! The ANC is plain medium to low. It's just not the right chip or something. Compared to the MX3 from Sony. You're just strait into space, so surreal. But not with the Lagoon,a small hissing and lower surrounding sound. This was a offer I was willing to make because of the terrific sound. Connectivity is good, although it's Bluetooth 4.2 I can walk the house with no problems. But for me they sit not comfortable enough. My ears are apparently to big for them. After a couple of hours my ears get pain. I can somehow wiggle my ears inside but that is just strange. So in short, Sound is very good, connectivity with all the codecs, to although it's BT4.2.Is good. Building is okay,not super sturdy but not crappy either (no plastic sounds) But the heart my ears after hours and that's not good to me.
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Reviews for europe.beyerdynamic.com

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 Verified review
13 days ago
I love the sound of my Free Byrds, however as some other reviews have noted, the shape could be a bit more ergonomic. Also would be really nice to be able to turn off the voice prompts for anc, change the controls of the buttons, and to change the volume of the beeps
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 Verified review
13 days ago
Le fabric du Arceau de mon casque DT-700 pro X est détaché après 5mois d’utilisation.
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Answer by europe.beyerdynamic.com
11 days ago
Thank you for your feedback. This does not meet our quality requirements. Please contact our customer support with your issue at help@beyerdynamic.de. We are sure we will find a solution. Best regards Your beyerdynamic Team
 Verified review
5 days ago
The replacement part for the most failure-prone part of DT 1990/1770 is not offered in the spare parts shop and not included in the affordable seesaw repair kit even though it houses those parts. Instead you're told to buy a 39€ slider repair kit which includes many uneeded parts. To be more specific, this part is just a couple of simple, fragile plastic housings with screwholes and yet all the tension and pressure from normal use goes in there. It almost as if the headphones are engineering to fail there and so you're forced to spend a ridiculous sum on simple plastic trinkets over and over. A lot of people are having similar issues and even turned to 3D printing.
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Answer by europe.beyerdynamic.com
5 days ago
Thank you for your feedback. The two spare parts you mentioned are different applications. The spare part SERVICE KIT SEESAW article number 916722 contains the inner mechanism of the slide. The spare part Slider repair kit article number 916484 is the complete slider, including outer parts, for repairing the headphones. I hope this explanation clarifies the differences of the spare parts. Best regards Your beyerdynamic Team
 Verified review
2 months ago
Trouver les pièces détachées d'un casque de 21 ans. Enfin une marque sérieuse avec en plus des produits de qualité !!! Manque un peu de communication par rapport à l'envoi et la facturation (envoi de 4 petits articles partis de deux différents dépôts mais précisé au 3ème ou 4ème mail).
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 Verified review
2 months ago 
Great products, delivery could be faster (6 days to France). Also some online documentation on how to use spare parts can come in handy. Thank you.
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 Verified review
1 month ago
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 Verified review
1 month ago
Good products but i have got a problem with my PC cable for my headset and the only thing the support said to me is : "There is a limited 3 months warranty. So you can buy new one. Yes thank you, no problem but the cable costs the modest price of 45,50€. I personally think that the price is extremely high and unjustified for an unsheathed and unreinforced cable... I probably will not buy another Beyer Dynamic in the futur. The cable had a defect at the purchase. But I didn't report it at the moment because it was random and not recurrent. But when I could only hear from the right ear, it was disturbing...
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Answer by europe.beyerdynamic.com
1 month ago
Dear Customer, Thanks for your feedback. Our Support Team has contacted you a couple of days ago. We kindly ask you to reply to our service team, they are happy to help you with the cable. Thank you and best regards, your beyerdynamic Team.
 Verified review
2 months ago
Unfortunately the headphone came out the box with the right cup hanging loose! The Yoke wasn't screwed in the End piece. The logo name sticker on the left cup is upside down. See pictures But because I'm handy I fixed the cup by taking the headband of and screwed the Yoke in the End piece. (luckily the screws were there in the End piece) I know it was a B-stock but this shouldn't happen. But the sound is good and I can edit my video's again. Because my son is using my old Beyerdynamic DT 880's for gaming.
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Answer by europe.beyerdynamic.com
2 months ago
Thank you for your feedback. We are sorry that your headphones arrived in this condition, this does not meet our standards for high quality b stock products. Please contact our support team at help@beyerdynamic.de. We will be happy to help you. Kind regards from Heilbronn Your beyerdynamic team
 Verified review
2 months ago
I received my Blue Byrd (2nd Gen.) in-ear headphones yesterday. I had a really difficult time connecting them to the Bluetooth of my Linux PC. There is no guide for that, nor an application to configure the headphones. I noticed also that the photo next to the "pairing" chapter of the user manual is wrong. Finally, I was really disappointed to learn that I paid 129 € a week ago and yesterday's price was of 89 €.
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Answer by europe.beyerdynamic.com
2 months ago
Thank you for your input. About the online manual: we checked it and will correct the error. Of course the On/Off button is meant for the pairing process, as shown before on the picture where switching on and off is explained. We will update the PDF file on our website soon. (The Quick Start Guide as delivered with the product is correct.) For you detail question about the pairing. Pairing actually always works the same, regardless of the specific playback device: • Bring the headphones to the pairing mode • Switch on Bluetooth on the playback device. If applicable, delete an existing Bluetooth connection to other headphones and trigger the search for headphones ready to be paired. • Chose the “Blue Byrd (2nd gen.)” as the headphones in the Bluetooth menu of he playback device and have it paired. • (If all this doesn’t work please execute the following steps: o unpair existing headphones within the playback device and try again o delete the paired device list in the headphones and try again o make a factory reset of the headphones and try again ) For further question, we are happy to help you via help@beyerdynamic.com. Kind regards, your beyerdynamic Team
 Verified review
2 months ago
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Answer by europe.beyerdynamic.com
2 months ago
Thank you very much for your review. It is a pity that you are obviously not satisfied with our service. What can we do to achieve a better result next time? Kind regards Your beyerdynamic team
 Verified review
3 months ago
Easy to use website and high quality headset build with amazing sound. It has not been stated clear enough when a product line has been altered from it’s original specs. I had some trouble finding a new adapter for my DT 990 pro because of this.
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 Verified review
3 months ago 
good sounding, sturdy earphones, fast shipping. value for money!
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 Verified review
3 months ago
This glass has 2 characteristics, 2 well-distinguished souls between the outside and the inside. It has a really attractive, fascinating aspect given by the copper color and by the interesting raised facets that give the object an important, almost magical aspect. This side is fully promoted with a nice 10. Unfortunately there is a downside to the inside. If you want to use it to drink directly with your lips supported, without using the opening lid and the straw, here is a disappointing reality: the upper plastic inner part is rough to the touch, almost sharp and this involves considerable discomfort. It is really a shame not to have considered this important aspect that penalizes the most important function of this article. At a cost of € 12 it does not therefore have such a favorable quality / price ratio!
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your feedback. We are very happy that you like the design of the thermo mug. We have passed on your feedback regarding the quality to our colleagues. We hope to welcome you back to our webshop soon. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
3 months ago
Beat Byrd, has a disappointing sound quality. I ordered these to replace my Apple earpods that tend to fall out. However the sound quality of the Apple earpods is way better the sound of the Beat Byrd, which is rather thin and even irritating. Ergonomically they are ok, but that's about all, as far as I'm concerned.
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your feedback. We are sorry that you are not satisfied with our beyerdynamic Beat BYRD. You can return it to us within 60 days. Kind regards from Heilbronn Your beyerdynamic Team
 Verified review
3 months ago
have international shipping to all over the world.
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your feedback. We are currently working to expand our delivery countries. Maybe there is a dealer near you in your country. You can find all our dealers at: https://north-america.beyerdynamic.com/service-support/dealer-finder Best regards from Heilbronn Your beyerdynamic team
 Verified review
4 months ago
Excellent products, good service. Maybe the timing for taking charge of the order could be improved, but everything went great!
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 Verified review
4 months ago
Very good heahphone, a little expensive.
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 Verified review
4 months ago
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 Verified review
4 months ago 
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 Verified review
4 months ago
too expensive for a cable + overpackaging
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Answer by europe.beyerdynamic.com
4 months ago
Dear customer, thank you for your feedback. We are sorry that you are not satisfied. If you have any other issues please contact help@beyerdynamic.de Our support colleagues will be happy to answer any questions you may have. Best regards, your beyerdynamic team