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Top positive review
Dec 4, 2023
Verified review
The website is nice and ordering process is smooth. I selected to pick up the goods at the store at the checkout as I needed some instructions for the equipment. However, I waited almost half an hour for an assistent. Also, the queue in front of the cashier was very long, another 10 minutes. There were customers who simply left without buying anything as they did not want to wait so much. Hence, 4*.
Zelo mi je bila všeč hitra odzivnost starejšega serviserja koles. Kapo dol, mojster na mestu, vse je uredil v max 10ih minutah.
Možnost izboljšave pa predvsem vidim v menjavi mlajšega najstniškega serviserja, ki le "šminkira" in sedi za računalnikom in tarna nad vrsto koles...skratka toliko izgovorov zakaj on česa ne more, ko bi vsak "normalen" v tem času že popravil kolo. Res je šlo za minimalni poseg zavor in če ga še kdaj srečam, kar pobegnem in trgovine :)
Brez zamere, samo resnično me je fant šokiral. Za naprej vam svetujem, da najprej dobro testirate serviserja, če je sposoben za delo....pa bo lažje nam strankam in verjamem, da tudi sodelavcem. Srečno z novo izbiro.
Izkušnjo nakupa bi ocenila zelo dobro, servis in montažo pa ne
Izkušnjo nakupa bi ocenila zelo dobro, montažo koles pa niti ne- tačka na kolesu montirana tako, da kolo na njej komaj stoji in se zelo maje- kot, da bi bila postrani nastavljena. Kolesi naj bi bili tudi servisirani- no, servisirani sta bili zares kasneje pri konkurenci, zato s tem delom servisa in montaže, nisva bila zadovoljna.
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Jul 1, 2023
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4
Luka,prodajalec, zaradi njega se bom še vrnila in oceno trgovine bi dala 5 zvezdic..Zelo prijazen.
Serviser ne bi smel hoditi v trgovino, vsaj dokler se nauči manirov...Opravke je imel s drugo stranko,ampak smo vsi bili začudeni s njegovim nastopom..Se prodajalcu je bilo nerodno in se nam je opravičil.
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Dec 5, 2023
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Excelent quality of ordered gears and very reasonable price. One of the best and fastest provider of cycling equipment on the net.
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Dec 4, 2023
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Excellent customer service after minor issue with delivery
After no delivery, EV contacted me and resolved the issue imediately. The goods came right before our skiing trip!
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Jul 5, 2023
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Vse ok, le pri prevzemu je bilo potrebno kljub prazni trgovini pocakati nekoliko dlje od potrebnega.
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Aug 18, 2023
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OK experience, would have expected better service/advice considering the amount of money spent.
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Dec 3, 2023
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Nice shops, high quality assortment, friendly personel, only prices are too high.
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Jun 27, 2023
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Velik izbira, solidne cene, težava le da narocenih uzdrlkov ni na zalogi,....
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Jul 20, 2023
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Dobra ponudba in ekipa z precej znanja. Pozdravlam dodatne popuste ;)
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Oct 7, 2023
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Zelo strokoven pristop prodajalca. Ustrežljiv a ne vsiljiv
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