Review summary
Customers consistently praise the friendliness and helpfulness of the staff both in-store and online. The wide and high-quality product range is highly valued by those seeking sports equipment and accessories. Fast and reliable delivery is frequently mentioned as a strong point. Customers appreciate professional, knowledgeable, and tailored advice during their purchase experience. Prices are generally seen as competitive and fair, with several mentions of promotions and discounts. Service quality, including handling of exchanges, returns, and problem resolution, is regularly commended. Occasional delays in delivery are noted by some customers.
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How Trusted Shops prevents fake reviewsReviewsextremevital.com/sl
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Odlična izkušnja!
Odlična izkušnja pri nakupu sončnih očal! Prodajalec se mi je res temeljito posvetil, si vzel čas, mi prijazno svetoval in pomagal izbrati prava očala. Na voljo imajo zelo veliko izbiro modelov, zato sem lahko brez hitenja preizkusila različne možnosti. Celotna ekipa je bila izjemno prijazna, strokovna in ustrežljiva. Takšen osebni pristop danes res ni samoumeven. Z nakupom sem zelo zadovoljna in Extreme Vital z veseljem priporočam!
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Great store, lots of options
They tend to be responsive (most of the times, nothing that would be worth mentioning or decreasing the ratings) and give you the options regarding the delivery and payment. Big plus is variety of products available and competetive product prices (especially those on sale). At the moment of purchase, item which was obtained, had the best price in EU market (at least I couldn't find better). When combined with vicinity of the store and the fact that delivery was free of charge, you get the clear winner.
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Very reliable customer support
My experience with the customer support was very pleasant. Quick and simple solutions were provided every time I needed some feedback. Although I am still in a customer service process of resolving my refund, I strongly believe that CS will do their everything in the customer`s best interest. I am looking forward to making my next purchase with the supplier.
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Spoštovani!
Najprej naj pripomnim, da sem vas ocenil z najvišjo oceno in to z razlogom. Že sam vstop v vašo prodajalno je bil tisti, katerega si zapomniš v pozitivnem smislu, oz. tako rekoč z prijetnimi/pozitivnimi občutki in tudi v nadaljnjem procesu, v smislu postrežbe, oz. pogovora s prodajalcem, je prav tako opravičil vsa moja pričakovanja, saj je vaš zaposleni bil prijazen, spoštljiv, se mi kot stranki posvetil, zato iz tega sledi, da so iz moje strani prisotne same pohvale.
Želim vam, da še naprej ostanete tako vzorna prodajalna, ter veliko poslovnih uspehov še naprej.
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Trgovina v katero se z veseljem vračam
Zelo dobra izkušnja s to trgovino. Posebej bi pohvalil prodajno in servisno osebje, ki je vedno prijazno, strokovno in pripravljeno svetovati. Pri izbiri opreme si vzamejo čas, v servisu pa delo opravijo hitro in kakovostno. Vsekakor trgovina, kamor se z veseljem vračam.
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Great assortment - some homework to do on delivery information
Great assortment but you should give realistic delivery date when placing the order. I have already twice had information about delivery in 1-2 days but received days later without any information about delay.
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Povratna informacija glede spletnega naročila in izkušnje v trgovini BTC
glede samega spletnega naročila bi želel izpostaviti, da je bilo vse urejeno brez težav in je proces potekal zelo dobro.
Žal pa je bila izkušnja ob prevzemu v vaši trgovini BTC precej slabša. Menim, da imate na tem področju precej prostora za izboljšave – tako pri samem svetovanju kot tudi pri organizaciji dela na blagajni.
Največji izziv predstavlja čakanje, saj je očitno premalo osebja, posledično pa se redno ustvarjajo dolge vrste.
Verjamem, da lahko z določenimi izboljšavami bistveno dvignete uporabniško izkušnjo!
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Odlična izkušnja v trgovini Extreme Viral! 👏 Zelo prijazna in profesionalna ekipa, odlična ponudba ter kakovostni izdelki. Pohvale za odnos do strank in celotno izkušnjo – zagotovo se še vrnem!
Odlična izkušnja v trgovini Extreme Viral! 👏 Zelo prijazna in profesionalna ekipa, odlična ponudba ter kakovostni izdelki. Pohvale za odnos do strank in celotno izkušnjo – zagotovo se še vrnem! ❤️
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I found the product I was looking for on their website. They advised me by phone on the right accessories. I placed the order online, and everything arrived quickly by post, just as we had agreed.
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Great gear and super price-performance choices. Many locations across Slovenia/Ljubljana. best store for active hobbies from hiking, skiing, riding tour mtb… keep up the good work
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Top ponudba, strokovnost, servis, itd.
Izbor kvalitetnih produktov za več vrst športov, tudi casual oblačila, seveda tudi ski/bike servis. Strokovnost prodajalcev, prijaznost v trgovinah, hitra pošiljka, ob nakupu preko spleta. Akcije in mnenja, da nekaj prihraniš, plus seštevek nakupov, ki prinese bon za popust .
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Bogata ponuda kvalitetne sportske opreme s pristojnim cijenama. Jednostavan checkout proces i transparentan proces dostave na kućnu adresu. Preporuke.
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Great store with a wide selection! The staff is friendly, knowledgeable, and very helpful, both in person and over the phone. Highly recommend!
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Hiter odziv, prijazni nasveti po telefonu in vse urejeno, kot je bilo dogovorjeno. Zelo lep poslovni odnos, ki ne potrebuje pisnih potrdil za vsak dogovor.
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Odlična usluga, jednostavno, brzo i pregledno, skije su došle brže od očekivanog.
Svaka čast Extreme vital, kupovat ću o dalje kod vas.
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A great salesperson who really went the extra mile and gave me good advice. I felt welcome and listened to. A great experience.
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Zadovolna z hitro dostavo
Zadovolna s hitro dostavo, kajti izdelek, ki sem ga želela me je čakal že naslednji dan v trgovini. Vse pohvale zaposlenim.
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Vračilo kupljenega artikla
Zaradi napačnega nakupa, sem artikel vrnil. Ni bilo nobenega problema, denar so mi v kratkem času nakazali na račun.
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Vedno odlična izkušnja
V Extreme Vitalu vedno z veseljem nakupujem pa naj bo to fizično v trgovini ali po spletu.
Dostava je hitra, ponudba odlična in prodajalci vedno prijazno pomagajo.
Do zdaj sem bila z vsakim nakupom popolnoma zadovoljna - 10/10
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The item i ordered was prepared quickly and without any problems. The only thing that needs improvement is the redeeming of vouchers on the internet site.
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +38645157712
- www.extremevital.com/sl
- info@extremevital.com
- Skofja Loka, SVN
About
Specializirana in prijazna športna trgovina za kolesarjenje, smučanje, snowboard, tek in pohodništvo. Strokoven servis, svetovanje in garancija najnižje cene. Hitra in brezplačna dostava na dom.
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