Review summary
Customers frequently praise the very fast and efficient delivery of their orders. Most customers are satisfied with the product quality. Customer service is generally viewed positively. A few customers report minor issues or defects with the product. Some customers felt their issues were not resolved adequately by customer service.
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Very easy and quick, thank you!
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Noisy
Reply from Trotec online shop
Hello,
Thank you for your comment.
A dehumidifier is never a silent product.
I encourage you to always check the decibel level in the product's technical details before placing an order.
If you have any questions, don't hesitate to contact us.
Kind regards,
The Trotec Team
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its work as expected.
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Excellent Product Quality and Efficient Delivery
Excellent product quality (Air Purifiers) and efficient delivery. Many thanks!
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Unfortunately, I was not fully satisfied at first, because the device did not start up out of the box. I did not have the time to return it immediately, so I opened the housing for inspection and disc
Siin on korrektne ja viisakas tagasiside-tekst, mille saad Trotecile saata:
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Hello,
I would like to give feedback on the air purification unit I recently purchased from Trotec.
Unfortunately, I was not fully satisfied at first, because the device did not start up out of the box. I did not have the time to return it immediately, so I opened the housing for inspection and discovered that the display cable had come loose. After reconnecting it, the machine started working normally.
On the positive side, I want to highlight your very fast delivery and the fact that the unit itself seems to be of very good quality once it is running. Everything works well now, apart from the initial issue.
I just wanted to let you know about this problem so you can take it into account for quality control.
Best regards,
Timo Marjamägi
Reply from Trotec online shop
Good morning,
Thank you for your feedback and for sharing your experience. We are pleased to hear that, despite the initial issue, the device is now working correctly and that you appreciated the fast delivery and the quality of the product.
We apologize for the inconvenience caused and assure you that your feedback will be taken into account in our quality control to prevent similar situations in the future.
Thank you again for your time and for choosing our products.
Kind regards
Team Trotec
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The store's products and delivery are of high quality
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