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organicbabyfood24.de
Reviews:

76 reviews in the last 12 months1,983 total reviews  

4.89
Excellent

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Top positive review

Jul 19, 2023
 Verified review
This review is long overdue. I wrote one before but it got deleted and I never got around to it. I have no doubt that because of this company that is able to provide my newborn son with the nutrition he needs from quality based manufacturers overseas that he is able to have a healthy life. It absolutely disgusts me that our country claims to be the greatest but we cannot even provide our greatest asset our children with nutrition that does not have garbage in it that will give them cancer or make them sick or make their bodies have to adapt to eating crap. If anybody is reading this that is considering never buy baby food from America always buy overseas until they get their shit together which they never will. Remember those countries are old our country is new and a brat.

Top negative review

Jul 13, 2023
 Verified review
I haven't received my package since the expected delivery on Tuesday. I have called the delivery service company and they haven't been able to provide me with the reason why my package hasn't been delivered. My two weeks old really needs the formula and the one we had to buy temporary isn't working. Please help me.
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Reviews for organicbabyfood24.de

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Jul 13, 2023
 Verified review
I haven't received my package since the expected delivery on Tuesday. I have called the delivery service company and they haven't been able to provide me with the reason why my package hasn't been delivered. My two weeks old really needs the formula and the one we had to buy temporary isn't working. Please help me.
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Answer by organicbabyfood24.de
Aug 22, 2023
Dear Customer, Thank you very much for your feedback. Our primary goal is to deliver every order with lightning speed. We deeply regret the delay in delivering your parcel. Please accept our sincere apologies. While nearly 97% of our parcels are delivered within 1-3 business days, there can occasionally be delays in exceptional cases. Unfortunately, we cannot control the UPS or FedEx delivery process once a shipment has been dispatched. We have already emailed you to offer a generous credit for your next order as a token of our goodwill. Best regards from Germany and we truly appreciate your understanding.
Aug 13, 2023
 Verified review

Formula stuck in customs

This is the 2nd time my order has been stuck in US customs, causing me to run out of formula and have to switch to another formula while we wait. Switching formula back and forth is really hard on my babies tummy and affecting her digestion and sleep. Very frustrating.
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Answer by organicbabyfood24.de
Aug 22, 2023
Dear Customer, thank you very much for sharing your feedback! Your order was placed on a Monday evening and was successfully delivered on Friday morning. While nearly 97% of our parcels are delivered within 1-3 business days, there can occasionally be delays in exceptional cases, such as detailed customs inspections or mishandling by UPS or FedEx. As a little apology, we have already sent you an email offering generous credit for your next order. We deeply regret the slight delay in delivering your parcel and sincerely apologize for any inconvenience caused. Best regards from Germany. OBF24