DICTUM - More than tools Reviews:
Reviews for dictum.com/en/
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Excellent products but delivery issues
Excellent products but delivery should be better. DHL freight is not good for me as it is turned over to Postnord who sends the package to another town, not Stockholm, where I live and demands a ransom to get it sent to their service center 100m from me. Dictum could have no knowledge of this, but if you had DHL Express I could get it delivered to my home without going through Postnord.
Answer by DICTUM - More than tools
Thank you very much for your detailed feedback!
We’re pleased to hear that you are happy with the quality of our products. At the same time, we’re very sorry about the inconvenience caused by the delivery process in your area.
We understand how frustrating this situation must be and truly appreciate your suggestion regarding DHL Express. Your feedback is very valuable, and we will take it into account when reviewing our shipping options.
Kind regards,
Your DICTUM Team
I've only had good experiences shopping tools and more on Dictum! They are one of the very few sites here in Europe where I can get many of the things I need. Their prices but especially the width of their selection is what brings me back time after time.
Pictures are just a few of the excellent things I've bought from Dictum.
Answer by DICTUM - More than tools
Thank you very much for your wonderful feedback!
We’re delighted to hear that you’ve consistently had such positive experiences with us. It’s especially great to know that our wide selection and pricing keep you coming back.
Thank you as well for sharing your impressions – we truly appreciate your trust and loyalty.
Kind regards,
Your DICTUM Team
Outstanding quality Pfeil wood carving tools and various bench accessories including a Verital carver's vise. Good delivery to a nearby service point despite Postnord.se being the worst home delivery carrier in Sweden.
Answer by DICTUM - More than tools
Thank you very much for your kind feedback!
We’re delighted to hear that you are satisfied with the quality of the tools and accessories. At the same time, we appreciate your note regarding the delivery experience and understand the inconvenience.
Kind regards,
Your DICTUM Team
Great tools at a reasonable price but the delivery was not as expected. It was sent by DHL but ended up in the terrible Postnord.se system which failed to deliver and lied about trying. In the end I had to pay ransom to Postnord to receive the package at a nearby service point. I have yet to collect it, but will soon.
Answer by DICTUM - More than tools
Thank you very much for your review! We’re sorry to hear that there were issues with the delivery. We very much hope that you’ll receive your products soon.
Kind regards,
The DICTUM team
I’m still waiting for the backlogged items that were not shipped with this order. I haven’t received an email stating when it will be available and delivered.
Answer by DICTUM - More than tools
Thank you for your feedback!
We’re sorry to hear that you are still waiting for the backordered items and have not received an update. We understand how important clear information on availability and delivery is.
Please accept our apologies for the inconvenience. Your feedback is very important to us, and we will review this internally to improve our communication.
Kind regards,
Your DICTUM Team
Dictum is a very good store
The selection of tools provided by your store is excelent, shipping times are good despite the fact that i'm from Romania. Great job and thank you! Signed: a woodworker wannabee :)
Answer by DICTUM - More than tools
Thank you very much for your feedback! We are truly delighted that you are satisfied with us and our products.
Kind regards,
The DICTUM Team
Sehr hochwertige Produkte mit guter Materialauswahl und bemerkenswert hoher Verarbeitungsqualität.
Sehr weiterzuempfehlen.
Answer by DICTUM - More than tools
Vielen Dank für Ihre wertschätzende Rückmeldung!
Es freut uns sehr, dass Sie die Qualität unserer Produkte sowie die Materialauswahl und Verarbeitung so positiv hervorheben. Ihr Lob ist für uns eine schöne Bestätigung unseres Anspruchs.
Herzliche Grüße,
Ihr DICTUM-Team
There has been a lot of hassle with payments. It worked better when you could pay by invoice. In addition, your delivery times have become longer. But, you have good stuff!
Answer by DICTUM - More than tools
Thank you very much for your honest feedback!
We appreciate you taking the time to share your experience. We understand that changes in payment options and longer delivery times can be frustrating.
At the same time, we’re very pleased that our products continue to meet your expectations. Your feedback is important to us and helps us improve.
Kind regards,
Your DICTUM Team
Excellent!
The whole process worked just great and the tools are wonderful.
Answer by DICTUM - More than tools
Thank you very much for your kind feedback!
We’re delighted to hear that everything worked smoothly and that you are happy with the tools.
Kind regards,
Your DICTUM Team
Fast shipping, quality products! Can’t wait to use them.
Answer by DICTUM - More than tools
Thank you very much for your kind feedback!
We’re delighted to hear that you are happy with the fast shipping and the quality of our products. We hope you enjoy using them!
Kind regards,
Your DICTUM Team
The inventory, very nice tools.
Beautiful and quality products, that’s watch I’m looking for and I’m always finding at Dictum.
Answer by DICTUM - More than tools
Thank you very much for your review! We really appreciate it.
Kind regards,
The DICTUM Team
O love dictum tools
Answer by DICTUM - More than tools
Thank you very much for your wonderful feedback!
It truly means a lot to hear that our tools bring you so much enjoyment. We’re delighted to have you with us.
Kind regards,
Your DICTUM Team
Tout est parfait, super produit, tarif ultra compétitif et livraison ultra rapide
Answer by DICTUM - More than tools
Merci beaucoup pour votre avis ! Nous en sommes ravis.
Cordialement,
L'équipe DICTUM
High-quality and practical tools. Fast delivery.
Answer by DICTUM - More than tools
Thank you very much for your positive feedback!
We’re delighted to hear that you are satisfied with the quality of our tools and the fast delivery.
Kind regards,
Your DICTUM Team
Excellent service, fair prices. Can't ask for more.
Answer by DICTUM - More than tools
Thank you very much for your kind feedback!
We’re delighted to hear that you are happy with our service and pricing. It’s great to know we could meet your expectations.
Kind regards,
Your DICTUM Team
