Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
Placed an order 18 days ago.. and then nothing. I had to chase and had to wait on average 3 days for each response. Painfully slow but apologetic each time, but actions speak louder than words. I am now in the process of receiving a refund. I would avoid this retailer if you are in the UK as they claim they have problems shipping to the UK.
Please Note
I have calculated the response timing by all of the communications with Optics Trade (prior to the order), which includes waiting over three days. Please note I said on average 3 days. It is also worth noting that 6 days transpired when I received no order status/update after the initial order which I haven't included on my calculations.
Dear Sir/Madam,
Thank you for your feedback, and we apologize for any inconvenience you may have experienced while ordering from our store. Could you please let us know what issue you encountered so we can assist you in resolving it? You can reach out to us at info@optics-trade.eu regarding this matter.
Thank you for your understanding.
Optics Trade Team
Jul 15, 2024
Verified review
Ordered a GRS Ragnarok Stock for Blaser R8 from Optics Trade very fast and efficient website .Package arrived well boxed and perfect for my needs. Very pleased and impressed with the Company Optics Trade will definitely be a return customer. Highly recommend Optics Trade
Report review
Jul 13, 2024
Verified review
Great customerservice in general. Good communication, quick shipping
Report review
Jul 22, 2024
Verified review
Perfect!
Ordered some 40mm mounts. Very fast delivery. Thanks !