optics-trade.eu/enReviews

I am very sorry to give this negative rating but although I have only heard good things about the seller, my personal experience has not been positive. First of all, every message requesting information or anything else takes several days to be answered, they say they are full of requests, but it would be advisable to hire more staff to have high levels of efficiency. However, I ordered a scope that had the elevation turret completely locked. A minimum of control over the main functionalities on the goods sold is needed to avoid making unnecessary shipments and creating inconvenience for customers, it is not a defect that emerged over time. To be clear it is as if I had sold a car whose engine does not start. I hope I have explained. All of this happened during a sporting competition that I had to abandon and it was really unpleasant. Sure I was just unlucky and we're talking about a great seller but honestly I can't say I've had a good experience. I want to continue to trust the seller but, for example, offering me a percentage discount on a next purchase could be a serious policy of a seller who wants to recover the customer. Thank you