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Top positive review
Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
my order
i order a scope it was avaliable for shipping in 1 to 3 days after over 3 weeks you haven t ship it yet the cost of the scope it is 179 euro plus shipping . after all this time i am waiting you told me that there is the same scope avaliable with a different reticle and i have to pay 199 for this .... i do not care about the 20 more euros but i think that because the delay it is your fault you should have send me the scope at the same price .... any way i will buy it from someone else .... i will cancel the order i have waiting enaugh
Customer service is excellent! I Would recommend it anytime!
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Mar 25, 2024
Verified review
all fine
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Mar 25, 2024
Verified review
Good service products as advertised
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Mar 24, 2024
Verified review
Very good
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Mar 24, 2024
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Mar 20, 2024
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Holosun riser
Great shopping experience
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Mar 19, 2024
Verified review
Where is it?
I am still waiting for my order to arrive
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Answer by optics-trade.eu/en
Mar 28, 2024
Dear Sir/Madam,
We hope this email finds you well.
We sincerely apologize for the delay in fulfilling your order and any inconvenience it may have caused. We understand how important it is to receive your order in a timely manner, and we regret that we have not met your expectations in this regard.
Upon reviewing your order confirmation, you will notice that the expected shipping time was indicated as "ships in 2-4 weeks." We understand that this may have been overlooked, and we apologize for any confusion it may have caused.
To express our appreciation for your patience and understanding during this time, we would like to offer you an upgrade to your shipping method at no additional cost. This upgrade is our way of saying thank you for your continued support and understanding.
Once again, we apologize for any inconvenience this delay has caused you. We are working diligently to fulfill your order as soon as possible and ensure a smoother experience for future orders.
If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.
Kind regards,
Optics Trade Team
Mar 19, 2024
Verified review
1 day shipping....never seen
1 day shipping....never seen
Top level 👍👍👍
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Mar 19, 2024
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Comunicarea cu echipa și experiența de cumpărături este la nivel înalt!
Foarte mulțumit de nivelul de comunicare cu echipa. Voi mai face cumpărături și cu altă ocazie de la ei.
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Mar 17, 2024
Verified review
Good service, delivery. Will use again
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Mar 13, 2024
Verified review
I did order a monocular from opticstrade but had a problem with the item. I asked for a return, they helped me from the first moment and arranged a free pickup refunding all my expenses. Top quality, very suggested. Thank you! I will continue to rely on you in the future!
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