Review summary
Customers frequently praise the fast and punctual delivery, robust product quality, fair pricing, and responsive customer support. The assembly process is typically easy and intuitive, and the selection of products is wide and well-organized, making it simple for customers to find what they need. Packaging is generally adequate, and most customers receive complete documentation for registration. Some customers report minor issues such as delivery delays, damaged or insufficient packaging for heavy parts, sharp product edges, and complications with documentation. There are occasional complaints about missing parts, unclear assembly instructions, high shipping costs, and rare communication delays with customer support.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsunitrailer.ie
(77)
(31)
(57)
(282)
(1472)
Cross-market review
Verified
Cross-market review
Great trailer, great service
Great trailer, delivery faster than expected. Question about assembly answered immediately and competently. All documents for registration complete. What more could you want?
Automatically translated from German
Reply from UNITRAILER
Thank you very much for your review!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Good product, average delivery time
Good product, but a bit sharp-edged. The delivery time was comparatively long because the goods came from Poland. I actually needed it a day earlier. It would be nice if it was clearly visible on a .de website that delivery is from abroad.
Automatically translated from German
Reply from UNITRAILER
Thank you for your review!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Product aligned with the description...
Product aligned with the site's description. Very fast shipping service, for values above one hundred euros of small size I suggest including transport like many similar sites.\n\n
Automatically translated from Italian
Reply from unitrailer.it
Thank you for the kind review! We are very happy that our service meets your expectations! :)
Automatically translated from Italian
Cross-market review
Verified
Cross-market review
Fast delivery, product "compliant" but,
Defective galvanization on one of the latches.
This did not prevent me from assembling them, but the risk of long-term oxidation is present.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Top 1A Service
A fantastic service! From order placement to delivery, a service that's no longer commonplace. First, all information via email, quick response for a change request. Then delivery information via phone with answers to questions. The delivery itself was seamless. The driver got in touch as requested 1 day before delivery, then two hours and again 10 minutes before delivery. The supplier was very polite, providing some explanations for setup. The delivery was also very fast. Truly recommendable. The trailer makes a good impression and has already made its first trip. I am very satisfied.
Automatically translated from German
Reply from UNITRAILER
Thank you very much for your kind comment!
Automatically translated from German
Cross-market review
Verified
Cross-market review
What is particularly remarkable in this digital age, and therefore very pleasant, is the telephone helpdesk. Well assisted by a lady of flesh and blood. Therefore 5 stars; and I seldom give them. ☺ TOP!
Automatically translated from Dutch
Reply from unitrailer.nl
Thank you very much for your kind words and the 5 stars! 😊
We are very pleased that our telephone customer service has met your expectations. Human contact is very important to us, so it's all the more delightful to hear that you received the help you needed.
Such reviews are a huge motivation for us. Thank you for your trust, and feel free to come back anytime! ☺️
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Very good trailer and friendly delivery
Very good trailer and overall a very positive impression.
The trailer appears stable and well-made, not cheap at all. The construction gives a solid impression and everything fits together neatly. A small improvement point might be that some edges could be a bit more finely deburred, as you could theoretically cut yourself there. But that's just a minor detail.
Otherwise, I'm really satisfied with the product.
The delivery also worked very well. The driver was a young Polish man, very friendly, helpful, and respectful. He took his time and explained everything calmly.
Overall, I'm very satisfied and can definitely recommend Unitrailer.
Automatically translated from German
Reply from UNITRAILER
Thank you very much for your kind comment!
Automatically translated from German
Cross-market review
Verified
Cross-market review
The pendant matches the description
It arrived within the specified timeframe
However, 3 parts were missing in the delivery
But they were sent immediately after a phone call.
All in all, everything went great
Automatically translated from German
Reply from UNITRAILER
Thank you for your review!
Automatically translated from German
Cross-market review
Verified
Cross-market review
I was very satisfied, quick handling and uncomplicated purchase. Paid and received immediately, it doesn't get any better!
Automatically translated from German
Reply from UNITRAILER
Thank you very much for your review!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Reception of the order ultra fast. Perfect package tracking. Product exactly as per my expectations.
Automatically translated from French
Cross-market review
Verified
Cross-market review
The price-performance ratio is right for this pendant. I am pleasantly surprised and very satisfied! Completely sufficient for my needs.
Automatically translated from German
Reply from UNITRAILER
Thank you very much for your review!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Fast and good advice and delivery
A number was missing at registration. They are taking care of it now. Unfortunately, I still cannot use the trailer 🤔. Tomorrow will be a week. Online it is written and promised that it goes quickly. Maybe it's just my case. I had to rent one from a colleague over the weekend.
Otherwise, the trailer is in very good condition
Automatically translated from German
Reply from UNITRAILER
Dear ladies and gentlemen,
I have just sent you an email, please reply to my email and send us a copy of the documents, we will try to resolve the matter as soon as possible.
Automatically translated from German
Cross-market review
Verified
Cross-market review
Fast delivery, competitive prices. Well-functioning logistics system. Many companies can learn from this.
Automatically translated from Dutch
Reply from unitrailer.nl
Thank you very much for this positive review and for appreciating our work! We are glad that the delivery speed, competitive prices, and smooth logistics met your expectations. Such words are a great motivation for us to continue!
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Simply great, easy ordering, excellent communication, great service, good product, always gladly
Automatically translated from German
Cross-market review
Verified
Cross-market review
Delivery of what I needed and quickly. The only downside is that the carrier did not respect the provided delivery information, nothing unitrailer could do.
Automatically translated from Dutch
Reply from unitrailer.be
Hello,
we thank you and are delighted.
Our apologies for the courier.
Best regards
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
The delivery time of the trailer was too long, the delivery description stated 9 working days and I had to wait 19 working days.\nI asked several times by email, no answer. On telephone inquiry, I was assured it would come there and then there and then there. I had to postpone my registration appointment twice. The gentleman on the phone was very friendly, but that doesn’t help either. Because the trailer was offered 50,-€ cheaper during this time, I asked if I could get this 50,-€ as compensation. Nothing, Nada, a pity.\nThe trailer is, as far as I can assess, in order. Super
Automatically translated from German
Reply from UNITRAILER
Hello,\n\nPlease excuse this situation. Unfortunately, we are currently in the middle of peak season, so both we and the transport company are struggling with delays.
Automatically translated from German
Cross-market review
Verified
Cross-market review
The product is excellent and is made in a high quality way. I am delighted with my purchase and would recommend this company to anyone.
Automatically translated from French
Reply from unitrailer.fr
Hello,
we are delighted and thank you!
Automatically translated from French
Cross-market review
Verified
Cross-market review
Extensive product range and very good quality
The shop is very clearly designed.
The delivery time is very fast, everything was with me even within 3 days.
The pricing is very attractive.
Automatically translated from German
Reply from UNITRAILER
Thank you very much!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Satisfied again at 100%
Just like when purchasing the trailer, everything went perfectly with this delivery of additional side walls! Very shortly after ordering, the information about the delivery date arrived. The shipment was delivered on time by the shipping company.
Automatically translated from German
Reply from UNITRAILER
Thank you very much for your review!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Initially somewhat skeptical because one doesn't order a trailer online every day. But I am very satisfied with the trailer, the delivery, and also the documents. The vehicle registration was already prepared for Germany.
Beforehand, I almost fell for a fake site, which led me to buy the trailer directly from the manufacturer.
If I buy a trailer again, I would happily do so directly from Unitrailer. I will definitely recommend it.
Automatically translated from German
Reply from UNITRAILER
The satisfaction of our customers is one of our most important goals.
Automatically translated from German
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for unitrailer.ie
No rating yet
There are no reviews for this website yet. The reviews displayed on this profile have been left for other websites of this company.
Contact
Visit websiteAbout
This company has linked Trusted Shops profiles.
