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Allergy Test
Reviews:

151 reviews in the last 12 months995 total reviews  

3.62
Good
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Top positive review

Nov 26, 2023
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.
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Top negative review

Feb 29, 2024
 Verified review
I ordered 3 blood allergy tests, 4 inflammation tests, and 2 hair sensitivities test. The 3 blood allergy tests were missing the blood sample card. The inflammation tests were missing the instructions, and the 2 hair tests weren't sent to me at all. I had to chat with customer service to get the link for the hair tests, I had to contact them again for the instructions in the inflammation tests, and I've reached out to customer service 3 times about the missing blood sample cards but no one has been able to help me. They tell me someone will be in touch via email, but they never contact me. I tried to reach customer service by phone by after holding for a few minutes, I get a message saying your phones are closed (even though I'm calling during business hours in the week). Your customer service is junk, your products are junk, I will never order form you again. Still trying to get a refund for the blood tests but no one seems to work at your company!!!
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Reviews for Allergy Test

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May 16, 2023
 Verified review

Excellent test, very comprehensive! Highly recommended.

I liked the fact there were so many items tested. This was a very thorough list of potential allergens. The results were easy to understand with a range of one (low) through six (high), so you knew exactly how allergic you are to an item. Also liked that the list was separated between being allergic to an item, or being possibly intolerant. The distinction between the two is helpful.
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Answer by Allergy Test
May 18, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are very happy you are so pleased with the report! We try to make our reports both informative and easy to understand, so your comments are great to hear! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 15, 2023
 Verified review

It’s better late than never!

I waited some time to get my results and did send a letter I got a response and Lisa was on holiday but gave the name of another person if I so desired. I decided to wait until she was back from her holiday. She did call to let me know that the results were attached to her response. I was happy with the results.
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Answer by Allergy Test
Aug 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 3, 2023
 Verified review
The test is easy to use. It took a little longer than expected ted to receive the results. I contacted the company to inquire about this and received an answer with no problems. The results gave me an answer to a worrisome health problem and I am thankful.
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Answer by Allergy Test
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 30, 2023
 Verified review

Great test, a lot of information

I like the ease of the test and how easy it was to complete. I mailed the test back and had the results within 10 days. Communication would have been nice to know once you received it because it was silence until I received the results.
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Answer by Allergy Test
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jun 4, 2023
 Verified review

Easy to do, to get, to help.

All of the instructions were easily followed. My samples were posted and within a short time, I received my results which were also easily understandable. I can make simple adjustments to my food choices to aid my health. Thank you.
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Answer by Allergy Test
Jun 6, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ I am so happy to hear you found the testing quick and easy, and the report easy to understand! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 24, 2023
 Verified review
I like the results I got, I bought first mine and one for my mom. Then, I was happy with the results and my sisters and brother-in-law were interested on it so I order some for them. Really happy with the experience and results.
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Answer by Allergy Test
May 25, 2023
We're so pleased you're enjoying Sensitivity Check and were happy with your test results. Thank you so much for recommending us! We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 18, 2023
 Verified review
Live Chat with 'Alex' as I had downloaded the app and could see no information on there. Alex confirmed my sample had been received but results would be 7-10 days, not the 3-5 days i thought.
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Answer by Allergy Test
May 19, 2023
Thank you so much for reaching out and giving us five stars, May! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 7, 2023
 Verified review

Results days apart.

Still waiting for results from one test; however the results I have received from my blood test were very informative. Live chat wait time when 1st in queue is 13 min. too long.
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Answer by Allergy Test
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thank you so much for your feedback . Thanks again for the great review! Donna, Customer Service Manager
May 5, 2023
 Verified review

Quick, Efficient Staff

I had a problem come up with my order, and the Live Chat staff were quick with their response! I was able to correct the problem in just minutes! Thank you Allergy Test team!
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Answer by Allergy Test
May 5, 2023
Thank you for the 5-stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 4, 2023
 Verified review
Happy with the whole service. No need to go to the lab to do the test; non-invasive; pretty quick; detailed; with suggestions to make to your diet. I can recommend this.
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Answer by Allergy Test
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Sep 16, 2023
 Verified review
The tests are so helpful letting me know what's happening health wise with my body. It really works to stay away from foods that you are allergic to.
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Answer by Allergy Test
Sep 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 28, 2023
 Verified review
Enquired about the postage via FB messenger. The replies were prompt and information was very detailed. I'm very impressed by the customer service.
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Answer by Allergy Test
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 11, 2023
 Verified review

Live chat

Alex was more than helpful. I couldn’t access my downloadable printouts. But helped me really fast. Really happy my issue was resolved promptly
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Answer by Allergy Test
May 12, 2023
Thank you so much for reaching out and giving us five stars, Rachel! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 12, 2023
 Verified review
Really helped me know what foods to avoid giving my dog. He had horrible allergies and now is doing great once those foods were eliminated
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Answer by Allergy Test
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 1, 2023
 Verified review
Costumer service was super helpful and timely! Got all my questions answered and review help accessing needed documents
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Answer by Allergy Test
Jun 5, 2023
Thank you so much for reaching out and giving us five stars! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! For over 14 years, Allergy Test have been a worldwide leader, providing clients with answers at exceptional value for money, and it's reviews like yours that help us to reach other people, so THANK YOU! ⭐⭐⭐⭐⭐ We also offer a wide range of home health testing kits, including iron, thyroid, liver, kidney, iron, and much more! Our knowledgeable team would be more than happy to help you choose the right tests for you. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review

I used the live chat facility to ask if milk was covered in testing

I used the live chat facility to ask some questions. Alex was very helpful and answered them - very promptly too.
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Nicola! We are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 4, 2023
 Verified review
Communication great, sorted account access issue, still waiting results of tests but not expecting ready as yet
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Answer by Allergy Test
Jun 6, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testmypets.com Thanks again for the great review! Donna, Customer Service Manager
Aug 24, 2023
 Verified review
easy to use. Requisition number should be included in the kit and not separate in an e-mail or place in both
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Answer by Allergy Test
Aug 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 1, 2023
 Verified review
Easy to do. Print form. Snip hair. Mail in. Very informative. Very explanatory. Would recommend
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Answer by Allergy Test
Nov 2, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 29, 2023
 Verified review
I had a question regarding mailing the sample, customer service very helpful and eager to assist!
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Answer by Allergy Test
Jun 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager