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Top positive review
Mar 14, 2023
Verified review
Comme d'habitude je trouve ce que je veux a un super prix !
* Produits impeccables, prix tres interessants
* 1 commande et 2 envois physiques distinctes... donc il ne faut aller recuperer au pick-up point l'ensemble de la commande qu'apres le 2eme avis de livraison physique !! Comme je suis expatrie evidemment mon pere l'a fait pour mon compte lors de la reception du 1er avis seulement... donc il a recupere une commande incomplete et devra y retourner pour recuperer la 2eme livraison physique !
* Le pick-up point que j'ai selectionne etait a un endroit ur la cartographie et a un autre endroit en realite (pas tres tres loin heureusement !)
Jusqu’à présent j’étais pleinement satisfait des services de PRIVATE SPORT SHOP .
Mais cette fois ci je n’ai pas reçu les 4 paires de chaussures running et trail commandées le 19 février 2023.
J’attends impatiemment l’enquête interne du service client de PRIVATE Sport Shop pour apprendre ce qui est arrivé au colis qui m’a été expédié mais qui n’a toujours pas arrivé en point relais.
Jusqu’à présent j’étais pleinement satisfait des services de PRIVATE SPORT SHOP .
Mais cette fois ci je n’ai pas reçu les 4 paires de chaussures running et trail commandées le 19 février 2023.
J’attends impatiemment l’enquête interne du service client de PRIVATE Sport Shop pour apprendre ce qui est arrivé au colis qui m’a été expédié mais qui n’a toujours pas arrivé en point relais.
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Answer by privatesportshop.com/en
Mar 21, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Dec 10, 2022
Verified review
Mise en forme …
Je trouve que votre manière de présenter les ventes et trop vague... on retrouve les mêmes produits dans différents liens
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Answer by privatesportshop.com/en
Jan 17, 2023
Bonjour, Nous vous remercions pour votre commentaire. Les suggestions de nos clients sont toujours les bienvenues et nous aident à nous améliorer. Nous travaillons sans relâche pour vous proposer de nouvelles offres, de nouvelles ventes et nous renouvelons aussi les ventes les plus appréciées par nos clients. Les prix que nous proposons étant réellement intéressants, les produits partent très vite, surtout dans les tailles les plus demandées. Nous sommes sûrs que vous parviendrez à trouver votre bonheur sur notre site. A très bientôt ! L’équipe Private Sport Shop
May 24, 2023
Verified review
Bonjour , les frais de port pour un retour d'article devrait être pris à votre charge comme sur beaucoup d'autres sites.
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Answer by privatesportshop.com/en
Jun 8, 2023
Good day, Thank you for taking the time to leave us a comment. We will cover the cost of returning a product that is defective or does not match your order. We are happy to assist you and hope you will be happy with your next order. Sporty Your Private Sport Shop Team
Dec 17, 2022
Verified review
Long wait
I ordered a snowboard jacket on 9 December and I am still waiting for it on 17 December.
Alex
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Answer by privatesportshop.com/en
Jan 17, 2023
Hello. We are sorry to hear that your experience on our website was not positive. Our customer service team did their best to provide you with a quick resolution and responded to all your messages within 48 hours and gave you all the information you requested in a cordial exchange. We hope you will change your mind and give us another chance. See you soon! Your Private Sport Shop Team
May 9, 2023
Verified review
padlle abîmé
Bonjour
Répondre au mail car j' ai reçu mes 2 padlles dont 1 abîmé
Cordialement
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello! We are sorry to hear that you are having problems with the delivery. We take note of your comment and forward it to the transport company"s department as well as our logistics teams. We note that you have already been in contact with our customer service team, who will do their best to provide you with a solution. Yours sincerely, Your Private Sport Shop Team
Dec 6, 2022
Verified review
Price is not the best; product had a defect
Price is not the best. Product was received with a defect.
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Answer by privatesportshop.com/en
Jan 17, 2023
Good day, Thank you for your review and we are very sorry to hear that the product you received has a defect. We note that you are already in contact with our customer service, who will do their best to offer you a solution quickly. We remain at your disposal. Sporty Your Private Sport Shop Team
Dec 9, 2022
Verified review
Pas assez de photos et de détails sur les produits
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Answer by privatesportshop.com/en
Jan 17, 2023
Bonjour, Nous vous remercions pour votre commentaire. Les suggestions de nos clients sont toujours les bienvenues et nous aident à nous améliorer. Nous travaillons sans relâche pour vous proposer de nouvelles offres, de nouvelles ventes et nous renouvelons aussi les ventes les plus appréciées par nos clients. Les prix que nous proposons étant réellement intéressants, les produits partent très vite, surtout dans les tailles les plus demandées. Nous sommes sûrs que vous parviendrez à trouver votre bonheur sur notre site. A très bientôt ! L’équipe Private Sport Shop
Dec 13, 2022
Verified review
Bien mais certaines communications sont mauvaise.
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Answer by privatesportshop.com/en
Jan 17, 2023
Bonjour, Nous sommes désolés d’apprendre que votre expérience sur notre site n’a pas été positive. Notre service clients a fait son maximum afin de vous apporter une solution rapide et a répondu à tous vos messages en moins de 48h en vous donnant toutes les informations demandées lors d’échanges cordiaux. Nous espérons que vous changerez d’avis et nous laisserez une autre chance. À bientôt ! L’équipe Private Sport Shop
Jul 14, 2023
Verified review
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Answer by privatesportshop.com/en
Nov 1, 2023
Hello! Thank you for taking the time to rate us. Your rating suggests that you are not completely satisfied with your purchase on our website. Please feel free to share your comments and suggestions by contacting our customer service. Thanks to your feedback, we can improve the quality of our services. We look forward to welcoming you back to our website soon! Your Private Sport Shop Team
Jun 8, 2023
Verified review
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Jun 1, 2023
Verified review
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
May 11, 2023
Verified review
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
May 5, 2023
Verified review
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Apr 29, 2023
Verified review
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Apr 20, 2023
Verified review
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Answer by privatesportshop.com/en
Apr 20, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Mar 17, 2023
Verified review
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Answer by privatesportshop.com/en
Mar 21, 2023
Hello! Thank you very much for this nice message! We assume that you are satisfied with your order with us. Please let us know your comments and suggestions in the future, we will be happy to answer them! See you soon on our website! Your Private Sport Shop Team
Feb 7, 2023
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Answer by privatesportshop.com/en
Feb 16, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Jan 23, 2023
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Answer by privatesportshop.com/en
Jan 25, 2023
Hello! Thank you very much for this nice message! We assume that you are satisfied with your order with us. Please let us know your comments and suggestions in the future, we will be happy to answer them! See you soon on our website! Your Private Sport Shop Team
Dec 28, 2022
Verified review
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Answer by privatesportshop.com/en
Jan 17, 2023
Hello! Thank you for taking the time to rate us. Your rating suggests that you are not completely satisfied with your purchase on our website. Please feel free to share your comments and suggestions by contacting our customer service. Thanks to your feedback, we can improve the quality of our services. We look forward to welcoming you back to our website soon! Your Private Sport Shop Team
Dec 27, 2022
Verified review
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Answer by privatesportshop.com/en
Jan 17, 2023
Hello! Thank you very much for this nice message! We assume that you are satisfied with your order with us. Please let us know your comments and suggestions in the future, we will be happy to answer them! See you soon on our website! Your Private Sport Shop Team
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