J'ai commandé un pantalon de Bmx et des gants de la marque Shot.
La livraison a eu lieu environ 2 semaines après. Pas eu de soucis particulier (si ce n'est le lieu qui a changé mais heureusement toujours dans ma ville). Les 2 articles sont conformes à la description. Cependant les gants étaient trop petits (malgré la prise de mesure comme indiqué sur le site). Donc pas d'autre choix que de les rendre/renvoyer et demander leur remboursement sauf que pour la commande on m'a demandé 2,90€ de frais d'envoi (pour un pantalon + gants) et pour renvoyer (uniquement) les gants c'est 4,55€ à ma charge !!!
Franchement c'est la douche froide. Les prix des frais d'envoi/retour sont à revoir.
Manque de clarté sur les frais de transport, et taxes en tout genre du fais que je suis basé en Angleterre. Les informations pertinentes devraient être partagés avant le paiement et visible sur la facture. Après avoir acheté des chaussures à €250 j’ai reçu une autre facture pour les taxes anglaises de £105 incluant deux TVA / VAT. Votre site ne devrait pas charger la TVA sur les produits vendus pour l’Angleterre…
Comme d'habitude je trouve ce que je veux a un super prix !
* Produits impeccables, prix tres interessants
* 1 commande et 2 envois physiques distinctes... donc il ne faut aller recuperer au pick-up point l'ensemble de la commande qu'apres le 2eme avis de livraison physique !! Comme je suis expatrie evidemment mon pere l'a fait pour mon compte lors de la reception du 1er avis seulement... donc il a recupere une commande incomplete et devra y retourner pour recuperer la 2eme livraison physique !
* Le pick-up point que j'ai selectionne etait a un endroit ur la cartographie et a un autre endroit en realite (pas tres tres loin heureusement !)
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Answer by privatesportshop.com/en
7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Verified review
Feb 28, 2023
Jusqu’à présent j’étais pleinement satisfait des services de PRIVATE SPORT SHOP .
Mais cette fois ci je n’ai pas reçu les 4 paires de chaussures running et trail commandées le 19 février 2023.
J’attends impatiemment l’enquête interne du service client de PRIVATE Sport Shop pour apprendre ce qui est arrivé au colis qui m’a été expédié mais qui n’a toujours pas arrivé en point relais.
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Answer by privatesportshop.com/en
7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Verified review
7 days ago
The items where exactly what expected, the delivery and expedition time were the ones stated at purchase.
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Mar 7, 2023
Toujours au top. Produits de qualité et livraison conforme aux délais annoncés
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Answer by privatesportshop.com/en
7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Verified review
Mar 7, 2023
RAS pour le moment.
Commande tout juste récupérée.
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Answer by privatesportshop.com/en
7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Verified review
12 days ago
livraison bien plus rapide
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Answer by privatesportshop.com/en
7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Verified review
Mar 9, 2023
Très bien, bon
produits
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Answer by privatesportshop.com/en
7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
Verified review
Mar 15, 2023
Promotions intéressantes
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Answer by privatesportshop.com/en
7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
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6 days ago
rapide et efficace
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6 days ago
parfait
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5 days ago
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6 days ago
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7 days ago
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7 days ago
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8 days ago
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7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
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8 days ago
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7 days ago
Hello! Thank you very much for this nice message! We assume that you are satisfied with your order with us. Please let us know your comments and suggestions in the future, we will be happy to answer them! See you soon on our website! Your Private Sport Shop Team
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9 days ago
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7 days ago
Hello! Thank you very much for this nice message! We assume that you are satisfied with your order with us. Please let us know your comments and suggestions in the future, we will be happy to answer them! See you soon on our website! Your Private Sport Shop Team
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9 days ago
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7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
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11 days ago
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7 days ago
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
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