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skandix.de
Reviews:

496 reviews in the last 12 months4,218 total reviews  

4.74
Excellent

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Top positive review

Jul 31, 2023
 Verified review
Tous les articles reçues sont conformes et j'ai pu les remplacer. Il y a un point à améliorer : pour certains articles les notices de montage sont seulement en allemand, sur le site il y une version anglaise, une version en Français serait aussi la bienvenue. Pour la référence 1026691la pièce est géniale en revanche la notice aurait besoin d'être mieux expliquée car il manque des infos essentielles pour faciliter cette réparation ( je peux vous les décrire si vous le souhaitez)

Top negative review

Dec 24, 2023
 Verified review
I asked twice the name of an ignition coil cassette manufacturer for SAAB, but twice they refused to disclose. Thus, i decided to buy the part from another provider. We should be informed about the manufacturer or if, eventually, the part is refurbished. I bought a cooling system expansion tank. I paid 36.88 euro for transport. Order was placed December 04. Same day i made the fund transfer. The spare part was delivered December 14 and not 13, as mentioned in the tracking. It is expensive for 10 days wait.
GP
george p.
Athens Greece
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Reviews for skandix.de

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Dec 10, 2023
 Verified review
pas de traduction en français le produit est commandé avec le numéro de série et pourtant il n'est pas compatible. et ne correspond pas à la pièce d'origine.
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Answer by skandix.de
Dec 13, 2023
We tried several times to contact you to clarify or solve the problem but there was no reaction to our messages.
Apr 13, 2023
 Verified review

part completely deformed and twisted

the part is completely deformed, the shapes are distorted and the plastic is irregular. the part is not straight and the material is of very poor quality, ready to break at the first use. I will ask for a refund.
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Answer by skandix.de
Apr 19, 2023
We are sorry for the inconvenience. The refund was already arranged.
Jun 14, 2023
 Verified review

Wrong replacement part

ey sent me the wrong replacement part, and to get my money back I have to spend on return shipping...I don't think so. I don't know if your insurance can take care of the shipping from Italy to Germany?
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Answer by skandix.de
Jun 14, 2023
Hello, our sales team already replied to you by emaill. The wrong item was not our fault, you simply ordered an item not fitting your car. That happened because you ignored the details in the item description.
Apr 25, 2023
 Verified review
You order something and the can’t deliver. And than you have to wait a long time for your money. When you order you have to pay immediately. But it takes forever to get it back.
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Answer by skandix.de
Apr 25, 2023
Your order was cancelled on the 6th of April 2023 and the amount you paid was refunded to your Paypal account the same day.
Sep 18, 2023
 Verified review
Ich habe noch nichts erhalten und weiß auch nicht, wann ich die Ware erhalten werde.
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Answer by skandix.de
Sep 18, 2023
Ihre Bestellung wurde am 07.09.2023 versendet. Sie haben mit Zahlung per Nachnahme bestellt. Der Paketdienst hat nun schon mehrfach versucht, das Paket zuzustellen, hat aber nie jemanden angetroffen. Details zur Sendung und Zustellung entnehmen Sie bitte der Sendungsverfolgung.
May 24, 2023
 Verified review

Prodotto con codice cancellato

Ho ricevuto un prodotto di dubbia provenienza e con i codici cancellati
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Answer by skandix.de
Jun 12, 2023
You received a new aftermarket product on which our supplier removed a series number. unfortunately we can not influence that. If you do not want to use it, you can return it, covered by your right to withdraw the order.
Nov 12, 2023
 Verified review
Paket ist mit Versanddienstleister nicht angekommen.
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Answer by skandix.de
Nov 13, 2023
Bitte entschuldigen Sie die Unannehmlichkeiten. Der Vorgang wurde mit unseren Mitarbeitern geklärt.
Jul 17, 2023
 Verified review
Improve packaging, costs and courier service.
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Nov 22, 2023
 Verified review
2 weeks , - no parts received yet ??
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Answer by skandix.de
Nov 22, 2023
Your order could not be delivered by the parcel service and is stocked for pickup. Please follow the tracking to figure out where you can pick it up.