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Top positive review
Feb 10, 2024
Verified review
The results are helpful in many ways. I do have a concern that because the testing is done in the UK, and I live in the US, that some items which would show up strongly are not included. For example, Madrona trees are in the NW, north of Seattle, where I live, but may not be in the list of environmental items being tested. Also, I'm very allergic to house dust, but don't see it listed. I have ongoing sinus issues and wondering if there are a number of substances that only came to 84%, but collectively could make a difference. On another note, I am grateful that this test has been made affordable, and realize that I am probably wanting too much for the money. Thank you for providing a low cost alternative.
I hate to say it but I believe Test My Allergy is a scam. I had ordered one test for the basic hair test. Plucked hairs from my scalp. I thought it was great and a year or so later, I decided to purchase the premium hair test to check for the things that weren't checked for in the basic test. Plucked the hair from my scalp- hair had not been cut between tests. I was expecting the new test to have the same information as the first test along with new information that wasn't tested for in the first test. Yea, I received all new information. Very few same items. Like food sensitivities- a whole bunch of new ones and maybe 3 repeat ones. How can around 20 food sensitivities all change and go away in less than 2 years time? Especially when I hadn't changed my diet or lifestyle at all. After I received my second test and seen the results didn't even remotely match my first test, I started to look up reviews for TMA. It seems they have excellent reviews for people who order 1 test- or select that they want to do a retest. But for those who do 2 tests under different names but same hair- those are the ones who are getting drastically different results like mine. Which when paired with my results and after seeing other people's feedback- I think Test My Allergy is a scam service. Before you use this service, please do your research and look at feedback from other people. I seen people who ordered 2 tests at the exact same time and plucked hairs at the same time- but both tests were different. The company may have a good idea, but it needs more work and testing before taking money from people and selling it as a product.
I didn't receive anything! My email to you did not get returned! Can you let me know what's happening? Thanks! Brian Rellstab, ph. 978-895-8130 brellstab14@gmail.com
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Apr 15, 2024
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I requested a refund on March 16, 2024 after purchasing the same day. I am still waiting on a refund. There has been no contact.
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Mar 30, 2024
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Never received anything. This is first notification from anyone regarding it other than my receipt. Complete scam and ripoff
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Apr 5, 2024
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Never received any test information. Sent an email with nonresponse. A total waste of my money. Super disappointed
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Apr 1, 2024
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Send my results!!!! Or refund my money. Horrible customer service.
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Mar 30, 2024
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Was told it would take 2-5 days after last email, it's been over 7
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Apr 10, 2024
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Never got the email to have the test done after purchasing.
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Mar 27, 2024
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Never got an email, no customer service. Total scam.
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Mar 25, 2024
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I paid for this service; but didn't get anything.
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Apr 6, 2024
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I never received instructions after my purchase.
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Mar 28, 2024
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I have not received my order yet.
TMA-62022
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Mar 26, 2024
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Never received my test kit.
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Mar 24, 2024
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I never received the test
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Mar 23, 2024
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Never received test kit
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Mar 21, 2024
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Haven’t received it yet
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Mar 22, 2024
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Never got my kits.
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Apr 15, 2024
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Apr 13, 2024
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Mar 15, 2024
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I was never given instructions on the allergy test I purchased, never received a confirmation email. I waited weeks for it to be delivered in the mail but it never was. I put in a dispute with Paypal and that is when I find out it's not a test delivered in the mail. I followed the instructions in the message from the paypal dispute, and as of today (3 days later) I still don't have the email I was suppose to get with the instructions and where to send it.
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Feb 29, 2024
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It is not a physical product. They supposedly email you a form but I never got it. When I emailed them I was ignored until after I filed a claim with Paypal. They sent me a link in the Paypal dispute but I have no confidence that I will receive an email result when they never sent an email confirmation with instructions after payment. And Paypal has not issued a refund with my dispute.
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Answer by Test My Allergy USA
Mar 4, 2024
Thank you for your review.
I am very sorry to hear you are not completely satisfied with the service.
I am pleased to confirm your order confirmation email was sent on 30th January and contained your patient submission link, and I can see you completed your patient submission details 6th February and we emailed you a copy of your completed form.
If you have any questions, queries, or concerns regarding your test, please do not hesitate to contcat our team who will be more than happy to assist.
Donna
Customer Service Manager
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