Test My Allergy USA- Logo - reviews

Test My Allergy USA
Reviews:

161 reviews in the last 12 months258 total reviews  

2.94
Fair
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Top positive review

Feb 10, 2024
 Verified review
The results are helpful in many ways. I do have a concern that because the testing is done in the UK, and I live in the US, that some items which would show up strongly are not included. For example, Madrona trees are in the NW, north of Seattle, where I live, but may not be in the list of environmental items being tested. Also, I'm very allergic to house dust, but don't see it listed. I have ongoing sinus issues and wondering if there are a number of substances that only came to 84%, but collectively could make a difference. On another note, I am grateful that this test has been made affordable, and realize that I am probably wanting too much for the money. Thank you for providing a low cost alternative.

Top negative review

Jan 31, 2024
 Verified review
I hate to say it but I believe Test My Allergy is a scam. I had ordered one test for the basic hair test. Plucked hairs from my scalp. I thought it was great and a year or so later, I decided to purchase the premium hair test to check for the things that weren't checked for in the basic test. Plucked the hair from my scalp- hair had not been cut between tests. I was expecting the new test to have the same information as the first test along with new information that wasn't tested for in the first test. Yea, I received all new information. Very few same items. Like food sensitivities- a whole bunch of new ones and maybe 3 repeat ones. How can around 20 food sensitivities all change and go away in less than 2 years time? Especially when I hadn't changed my diet or lifestyle at all. After I received my second test and seen the results didn't even remotely match my first test, I started to look up reviews for TMA. It seems they have excellent reviews for people who order 1 test- or select that they want to do a retest. But for those who do 2 tests under different names but same hair- those are the ones who are getting drastically different results like mine. Which when paired with my results and after seeing other people's feedback- I think Test My Allergy is a scam service. Before you use this service, please do your research and look at feedback from other people. I seen people who ordered 2 tests at the exact same time and plucked hairs at the same time- but both tests were different. The company may have a good idea, but it needs more work and testing before taking money from people and selling it as a product.
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Reviews for Test My Allergy USA

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Feb 13, 2024
 Verified review
Sent off envelope, never heard back, not sure why they'd let me order if i live in NJ, very deceitful
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Feb 13, 2024
 Verified review
Was to receive another test kit.. haven’t received it! Poor
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Feb 15, 2024
 Verified review
I NAVE NOT received my allergy test kit in the mail yet !!
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Feb 14, 2024
 Verified review
Recieve the product that i ordered and never got
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Feb 8, 2024
 Verified review
I have not ever received what I ordered.
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Jan 25, 2024
 Verified review
Poor quality, care, and customer service
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Jan 20, 2024
 Verified review
My test kit never arrived.
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Feb 12, 2024
 Verified review
Never received anything
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Feb 1, 2024
 Verified review
Never got my results
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Answer by Test My Allergy USA
Feb 2, 2024
Hi, Thank you for reaching out regarding our service. Your feedback is important to us and something we treat seriously. I apologise that you are yet to receive your results and will be happy to look into this case personally for you. I will be emailing you shortly regarding the case for further clarity on this. Feel free to respond to me as soon as possible as I look to get his resolved. Kind Regards, Usman Customer Service Manager
Jun 5, 2023
 Verified review
I would have liked a better explanation on intolerances. Example: Instead of showing that I have an intolerance to all kinds of milk , is it a lactose intolerance or something else.
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Answer by Test My Allergy USA
Jun 9, 2023
Thank you for your review and feedback. I am pleased to confirm our testing includes many different aspects of milk. However, we also test milk as a whole item. If you have shown an intolerance to milk as a whole item, we recommend removing dairy from the diet for 4-6 weeks. If you have any further questions, please don't hesitate to reach out to info@testmyallergy.com Thanks again for the great review! Donna, Customer Service Manager
Jun 6, 2023
 Verified review

Platform changes

I think having a clearer way to track the results would be helpful. Also, the results being formatted clearer would be helpful.
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Answer by Test My Allergy USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testmyallergy.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jan 4, 2024
 Verified review
I never received the package that I ordered.
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Apr 17, 2024
 Verified review
Had to open pay pal dispute to get an answer for the money I spent. This is the first email I have gotten from test my allergy. We will see if I ever do get my results.
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Aug 6, 2023
 Verified review

No results

Bought the test, sent it in, didn’t receive anything in return. It’s been 2+ months— nothing. This is a scam
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Answer by Test My Allergy USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testmyallergy.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Dec 27, 2023
 Verified review
did not receive my product. please reach out
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Jul 9, 2023
 Verified review
Super unclear and gimmicky.. feels fake
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Answer by Test My Allergy USA
Jul 10, 2023
Thank you for your review. I am pleased to confirm the test package you purchased is a validated medically recognized blood allergy test. All testing is completed at our accredited, regularly audited laboratory, and our lab manager validates every test report. In the test report, we supply the following email address to contact our expert team if you have any questions related to your test results: info@testmyallergy.com I can see you have not yet reached out to our team. Our expert team will be more than happy to assist you with any queries you have. Donna Customer Service Manager
Sep 26, 2023
 Verified review
Results are not accurate
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Answer by Test My Allergy USA
Oct 9, 2023
Thank you for your review. I am very sorry to hear you are not completely satisfied with your test results. We would recommend reaching out to our team at info@testmyallergy.com who will be more than happy to discuss your results or any concerns you may have regarding the accuracy of the testing. Donna Customer Service Manager