ZÜCA EUROPEReviews:
21 reviews in the last 12 months21 total reviews
Excellent
TrustmarkValid
Top positive review
Feb 22, 2024
Verified review
The backpack is very good quality, the material is excellent, but unfortunately the part for carrying electrical appliances like a Curly Iron or Straight Iron is very small. It's a medium-sized small backpack. I was unsure if I should go for the large size because it might be too big, and unfortunately, I regret it. Surely, if you're looking for space, choose the XL size.
Read more
MS
Michelle s.
Barcelona
Top negative review
10 days ago
Verified review
I ordered a disc golf cart with a bag, after couple days I received information that the bag was not in stock even though it was available on the website. I wasted my time.
Hopefuly, no problem with refund and shipping of the rest of the ordered products
Read more
Reviews for ZÜCA EUROPE
10 days ago
Verified review
In stock but out of stock
I ordered a disc golf cart with a bag, after couple days I received information that the bag was not in stock even though it was available on the website. I wasted my time.
Hopefuly, no problem with refund and shipping of the rest of the ordered products
Report review
Answer by ZÜCA EUROPE
6 days ago
Hi Łukasz,
We would like to extend our sincere apologies for any inconvenience you have encountered.
I understand that receiving a 3-star rating due to the item being out of stock was not the experience we had hoped to provide. Please know that we take your feedback seriously and are actively working to improve our inventory management to prevent similar situations in the future.
I can see that the order has been delivered successfully based on the tracking status. Your partial refund has also been processed on our end.
We look forward to serving you better in the future.