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transgroom.com/en
Reviews:

370 reviews in the last 12 months1,169 total reviews  

4.87
Excellent

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Most relevant positive review

Feb 7, 2024
 Verified review
De afgelopen maand (Januari) 2x een bestelling gedaan, voor mijn poedel en mezelf natuurlijk 😉 want fijne producten werken fijn voor zowel het baasje als het beestje 😊 het was al een poosje geleden maar ik was blij verrast door de nieuwe website en vervoerder. De website werkt erg prettig en duidelijk en de vervoerder is top! De eerste keer heb ik een express zending gedaan omdat ik een nieuwe trimtafel nodig had en die had ik snel. De tweede bestelling was eigenlijk net zo snel. De artikelen waren netjes verpakt en ik kreeg er een leuk presentje bij. De eerste keer even gesproken met de klantenservice (chat) en ze waren uitermate vriendelijk en behulpzaam. En ik, of wij, zijn tevreden met de fijne producten. Tot de volgende keer, Transgroom.
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AH
Aukje H.
Friesland
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Most relevant negative review

Dec 9, 2023
 Verified review
Refused to correct order mistake. Our recent order arrived with the wrong plugs on and despite admitting it was an error their part Transgroom have told us to fix it ourselves at our own cost. I don’t consider this very good customer service.
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Reviews for transgroom.com/en

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Aug 25, 2024
 Verified review
Simply the best!
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Answer by transgroom.com/en
Aug 27, 2024
Thank you very much xxx
Aug 15, 2024
 Verified review
The best !!!
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Aug 21, 2024
So nice to hear! Thank you very much xx
Aug 9, 2024
 Verified review
All good :)
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Aug 12, 2024
Great! Thank you xx
Aug 25, 2024
 Verified review
very good
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Aug 27, 2024
Great! Thank you x
Aug 30, 2024
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Sep 3, 2024
Thank you x
Aug 29, 2024
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Sep 3, 2024
Thank you x
Aug 21, 2024
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Aug 23, 2024
Thank you x
Aug 21, 2024
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Aug 23, 2024
thank you x
Aug 21, 2024
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Aug 21, 2024
Thank you x
Aug 19, 2024
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Aug 21, 2024
thank you x
Aug 16, 2024
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Aug 21, 2024
Thank you x
Aug 15, 2024
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Aug 21, 2024
Thank you x
Aug 15, 2024
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Aug 21, 2024
Thank you x
Aug 9, 2024
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Aug 12, 2024
Thank you very much. xx
Aug 6, 2024
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Aug 7, 2024
Thank you xx
Aug 5, 2024
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Aug 6, 2024
Thank you ! x
Aug 3, 2024
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Aug 6, 2024
Thank you x
Aug 14, 2024
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Awaiting Credit

Ordered item on-line, with quote for shipping. Cancelled order as didn't accept shipping quote. Company charged CC for item and never refunded amount, even though order was cancelled and item never left their inventory.
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Answer by transgroom.com/en
Aug 23, 2024
Hi Terri, thank you for your review. I'm sorry for the late refund. Something has gone wrong in our system. I've made the refund again just now so you will receive it in 2-3 days. Have a very nice day.
Jul 5, 2024
 Verified review
This is the third time we have ordered from Hungary from the Transgroom team. We have never had such a good experience ordering dog grooming products. Not even for companies within the nearby country. We placed our order on Friday, and received our package less than a week later. We even received a super clipper as a gift with our order. The best online store selling dog cosmetics. We are completely satisfied with the service. Thank you!
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Answer by transgroom.com/en
Jul 8, 2024
That's so nice to hear. Thank you very much! Enjoy your products xx
Jul 28, 2024
 Verified review
Super range of products especially in the Show Tech range. If you need more information emails are answered very quickly. Shipping takes less than a week to NI.
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Answer by transgroom.com/en
Aug 1, 2024
Ohh thank you so much for this amazing feedback and the read you love our Show Tech products ! Enjoy your products !