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Review summary
Customers consistently praise the fast and efficient delivery of their orders, noting prompt arrival times. High product quality stands out, with many expressing satisfaction regarding the durability and reliability of the items received. The friendly, responsive, and helpful customer service is often highlighted, and the wide selection of products makes it convenient for shoppers to find everything they need in one place. Additionally, careful and secure packaging enhances overall satisfaction, and communication is generally described as excellent and responsive. Some customers experienced less satisfactory support from customer service, and a few mentioned occasional lapses or lack of information in communication.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewstransgroom.com/en
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Verified
Show Tech Saint Roch - best ever!
We first discovered the Show Tech Saint Roch rake at our vet's office. She used it to efficiently remove excess patches of hair from our British Shorthair. This rake is much better than many of the newer metal combs and brushes. Super satisfied! The ordering and delivery by Transgroom were also very smooth. Fortunately, there was a promotion running at the time, which gave us free shipping.
Reply from transgroom.com/en
Hey Conny! Thank you so much for this amazing review. It is a pleasure to read. Many regards the Transgroom team.
Verified
I’ve been ordering my grooming equipment from Transgroom for quite some time, and I couldn’t be happier with their service. Their response time is always fast, communication is excellent, and every order is handled professionally. The shipments arrive quickly, everything is carefully packed, and the products are always exactly as described. The quality of the grooming equipment is fantastic, and I’ve never been disappointed. Highly recommended for anyone looking for reliable service and top-quality products!
Reply from transgroom.com/en
Thank you so much for your kind words and for taking the time to share your experience with us!
We're delighted to hear that you've been satisfied with our service, communication, and the quality of our grooming equipment.Your recommendation means a lot to us, and we truly appreciate your continued trust in Transgroom. We look forward to serving you again in the future!
Verified
our dog is so much happier with his grooms now as the clippers are quieter, and due to the size and speed absolutely zip through his coat. game changer for trimming sessions
Reply from transgroom.com/en
ohhh Thank you so much for your lovely feedback!! Happy dogs are happy customers. :-)
Verified
Thank you for delivery- everything is ok. But I didn’t find Artero oil for scissors- it wasn’t in final list, but it still in my order on your web. Is the reason that it was out of stock? If so, I would like to be informed about this when placing an order
Reply from transgroom.com/en
Thank you so much for the lovely Feedback! The Artero Oil for scissor is not in our Range. so we don't sell this product anymore. Sorry for that matter.
Please don't hesitate to contact us if we can help you further. Have a nice Day !
Verified
Aan de telefoon een heel vriendelijke en een passend antwoord gekregen van Brit
Brit goed in de watten leggen want zij is een toppertje
Verified
Un catálogo amplísimo son productos de máxima calidad que no puedes encontrar en otros sitios. La atención es muy buena y los envíos rápidos.
Reply from transgroom.com/en
Thank you so much !
Verified
Transgroom, j'apprécie pour plusieurs raisons, la diversité des marques, la disponibilité des produits, la facilité à avoir une interlocutrice humaine au téléphone, le seul bémol concerne le transporteur pas trop réactif
Reply from transgroom.com/en
Merci beaucoup pour votre retour et pour vos mots positifs concernant notre choix de marques, la disponibilité de nos produits et notre service client.
Nous sommes ravis de savoir que vous appréciez également le fait de pouvoir facilement joindre une personne de notre équipe par téléphone.
Concernant le transporteur, nous comprenons tout à fait votre remarque. Une fois les colis confiés au transporteur, nous dépendons malheureusement en partie de leur réactivité, mais cela reste malgré tout une partie importante de l’expérience client. Votre feedback est donc précieux et sera bien entendu pris en compte. Merci encore pour votre confiance envers Transgroom
Verified
I ordered a Andis AGR3 for grooming (I’m student) and the 9 snap comb-on from Heiniger!
I’m very happy how fast the delivery process was, I only took 1 day and half!
Good quality and in Transgroom you can always find everything that you need.
It was my first time and for sure will not be the last 😊
Reply from transgroom.com/en
Thank you So much for you nice feedback!
Verified
I love them!!!
I’m really happy with my experience with Transgroom. Everything arrived quickly, well packed, and exactly as expected. The quality of the products is great and the customer service was friendly and helpful. You can really feel that they care about groomers and their work. I’ll definitely order again!
Reply from transgroom.com/en
Ohhh Wow , thank you so much for this lovely feedback ! Happy customers , is a happy Transgroom Team !
Hope to see you soon back again ! xx
Verified
Thank you to the Transgroom team. My first purchase has arrived successfully in Australia 🇦🇺. I had a few questions, and my queries were answered within 24 hours. After I received the quote, payment via CBA Bank account was securely processed & my new Scissors & Spratt comb were delivered by FedEx 7 days later.
Transgroom has a great range, excellent reputation & a very helpful customer care team. Thanks Britt & Sabine ☘️🐾♥️
Reply from transgroom.com/en
Thank you so much Lorraine for this amazing words & Feedback . Enjoy the products !
And thank you for shopping with us !
Verified
Transgroom is an excellent supplier of show-dog and professional grooming products, offering a wide range of high-quality tools, cosmetics, and accessories trusted by handlers and groomers. The products deliver a great price-to-quality ratio, orders are processed quickly, and customer service is helpful and reliable, making Transgroom a dependable choice for anyone serious about dog grooming and show preparation.
Reply from transgroom.com/en
Thank you for taking the time to share your experience. Your feedback motivates us to continue delivering quality, expertise, and reliable service every single day. We look forward to serving you again soon !
Verified
Ms.Peggi top vrouw!!!heel vriendelijk en helpful.Zij heef me goed en snel geholpen.Groetjes voor alle team die waren ook vriendelijk.Dank u well voor coffie voor me en mijn man.Alles was perfect,en top producten.Gr.Joanna van Hondolux
Reply from transgroom.com/en
ohhh Dank je wel voor de hele fijne feedback! Hopelijk mogen we jou gauw terug verwachten! Dankjewel Joanna
Verified
I have bought a number of items from Transgroom and they have all been of the highest quality and exactly as described on the website. The packages were well wrapped and delivered really quickly. I will definitely buy more from this company in the future.
Reply from transgroom.com/en
Your recommendation means a lot to us, and we truly appreciate your continued trust in Transgroom. We look forward to serving you again in the future! Thank you so much !
Verified
always fantastic service and delivery, satisfied with all orders
Reply from transgroom.com/en
Thanks for the nice review! So lovely to hear!
Have a nice day !
Verified
Quality products and speedy delivery.
Quality products, delivered to France in super quick time. My go-to pet care supplier.
Reply from transgroom.com/en
Thank you so much !!
Verified
Communication excellent. Delivery very efficient. Value for money. Competitive price.
Reply from transgroom.com/en
Thank you so much for the lovely feedback! Happy customers = Happy company! Looking forward to serve you in the future. Kind regards
Verified
Bestelling werd vlot geleverd met hoogwaardig materiaal
Reply from transgroom.com/en
Dank je wel voor de hele fijne feedback !!
Hopelijk tot gauw!
Verified
snelle levering en goede producten
Verified
Dog leash and collar are very good, it I wish you can also provide harness for small dog breed
Reply from transgroom.com/en
Thank you so much for your lovely feedback! Sorry we don't have the harness in our range :-(
very thankful for this lovely review
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- +3256252010
- transgroom.com/en
- info@transgroom.com
- Zwevegem, BEL
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