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Review summary
Customers consistently praise the fast and reliable delivery, often highlighting how quickly their orders arrive. Many mention high-quality products that meet or exceed expectations. Customer service is frequently described as friendly, helpful, and responsive, with many noting prompt answers and support. Customers appreciate the wide variety and availability of products. Secure and careful packaging is also highlighted, ensuring items arrive in good condition. Pricing is generally seen as fair and competitive. Clear, prompt, and informative communication is valued by many customers. Some customers mention occasional out-of-stock issues. A few note that delivery fees could be improved. There are also a few comments indicating room for improvement in communication.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewstransgroom.com/en
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Verified
Show Tech Saint Roch - best ever!
We first discovered the Show Tech Saint Roch rake at our vet's office. She used it to efficiently remove excess patches of hair from our British Shorthair. This rake is much better than many of the newer metal combs and brushes. Super satisfied! The ordering and delivery by Transgroom were also very smooth. Fortunately, there was a promotion running at the time, which gave us free shipping.
Reply from transgroom.com/en
Hey Conny! Thank you so much for this amazing review. It is a pleasure to read. Many regards the Transgroom team.
Verified
I’ve been ordering my grooming equipment from Transgroom for quite some time, and I couldn’t be happier with their service. Their response time is always fast, communication is excellent, and every order is handled professionally. The shipments arrive quickly, everything is carefully packed, and the products are always exactly as described. The quality of the grooming equipment is fantastic, and I’ve never been disappointed. Highly recommended for anyone looking for reliable service and top-quality products!
Reply from transgroom.com/en
Thank you so much for your kind words and for taking the time to share your experience with us!
We're delighted to hear that you've been satisfied with our service, communication, and the quality of our grooming equipment.Your recommendation means a lot to us, and we truly appreciate your continued trust in Transgroom. We look forward to serving you again in the future!
Verified
Thank you for delivery- everything is ok. But I didn’t find Artero oil for scissors- it wasn’t in final list, but it still in my order on your web. Is the reason that it was out of stock? If so, I would like to be informed about this when placing an order
Reply from transgroom.com/en
Thank you so much for the lovely Feedback! The Artero Oil for scissor is not in our Range. so we don't sell this product anymore. Sorry for that matter.
Please don't hesitate to contact us if we can help you further. Have a nice Day !
Verified
Transgroom, j'apprécie pour plusieurs raisons, la diversité des marques, la disponibilité des produits, la facilité à avoir une interlocutrice humaine au téléphone, le seul bémol concerne le transporteur pas trop réactif
Verified
I ordered a Andis AGR3 for grooming (I’m student) and the 9 snap comb-on from Heiniger!
I’m very happy how fast the delivery process was, I only took 1 day and half!
Good quality and in Transgroom you can always find everything that you need.
It was my first time and for sure will not be the last 😊
Reply from transgroom.com/en
Thank you So much for you nice feedback!
Verified
I love them!!!
I’m really happy with my experience with Transgroom. Everything arrived quickly, well packed, and exactly as expected. The quality of the products is great and the customer service was friendly and helpful. You can really feel that they care about groomers and their work. I’ll definitely order again!
Reply from transgroom.com/en
Ohhh Wow , thank you so much for this lovely feedback ! Happy customers , is a happy Transgroom Team !
Hope to see you soon back again ! xx
Verified
Thank you to the Transgroom team. My first purchase has arrived successfully in Australia 🇦🇺. I had a few questions, and my queries were answered within 24 hours. After I received the quote, payment via CBA Bank account was securely processed & my new Scissors & Spratt comb were delivered by FedEx 7 days later.
Transgroom has a great range, excellent reputation & a very helpful customer care team. Thanks Britt & Sabine ☘️🐾♥️
Reply from transgroom.com/en
Thank you so much Lorraine for this amazing words & Feedback . Enjoy the products !
And thank you for shopping with us !
Verified
Transgroom is an excellent supplier of show-dog and professional grooming products, offering a wide range of high-quality tools, cosmetics, and accessories trusted by handlers and groomers. The products deliver a great price-to-quality ratio, orders are processed quickly, and customer service is helpful and reliable, making Transgroom a dependable choice for anyone serious about dog grooming and show preparation.
Reply from transgroom.com/en
Thank you for taking the time to share your experience. Your feedback motivates us to continue delivering quality, expertise, and reliable service every single day. We look forward to serving you again soon !
Verified
Ms.Peggi top vrouw!!!heel vriendelijk en helpful.Zij heef me goed en snel geholpen.Groetjes voor alle team die waren ook vriendelijk.Dank u well voor coffie voor me en mijn man.Alles was perfect,en top producten.Gr.Joanna van Hondolux
Reply from transgroom.com/en
ohhh Dank je wel voor de hele fijne feedback! Hopelijk mogen we jou gauw terug verwachten! Dankjewel Joanna
Verified
I have bought a number of items from Transgroom and they have all been of the highest quality and exactly as described on the website. The packages were well wrapped and delivered really quickly. I will definitely buy more from this company in the future.
Reply from transgroom.com/en
Your recommendation means a lot to us, and we truly appreciate your continued trust in Transgroom. We look forward to serving you again in the future! Thank you so much !
Verified
Transgroom never disappoint!
My orders have always arrived super fast, packed beautifully and are well priced. They also have a great choice, so if my preference is out of stock, I can usually find an alternative.
Reply from transgroom.com/en
Thank you So much for your lovely feedback . Very appreciated. Happy customers makes a happy Company!
Verified
Een goede service alles is op tijd geleverd en niets is teveel om te vragen mijn vragen die ik stel krijg ik altijd een goed en snel antwoord op ben super tevreden .
Reply from transgroom.com/en
Hey Adinda! Super bedankt voor je mooie beoordeling, groetjes van het hele Transgroom Team.
Verified
Great!
They ship fast and have fantastic products. I am very satisfied with their service.
Reply from transgroom.com/en
Thank you so much for your kind words! 🙏 It makes us very happy to hear that you had a good experience with us. We really appreciate your trust! ⭐
Verified
I like the great selection of products - most of which are practical and useful. Purchases arrive within reasonable time. However, the delivery fee could be more competitive and/or the free delivery could be more economical for non-business customers.
Reply from transgroom.com/en
Thank you very much for your kind and honest feedback. We are delighted to hear that you appreciate our product selection and delivery service.
We completely understand your remark regarding the shipping costs. Unfortunately, due to the increasing transport and fuel charges imposed by shipping companies, we are currently unable to lower these rates. Nevertheless, we continuously look for ways to keep our service as affordable and reliable as possible.
Thank you again for your trust and support.
Verified
Väga kiire tarne, hästi pakitud.
Verified
Fast shipping but little bit expensive. Good products.
Reply from transgroom.com/en
Thank you very much for your lovely review! 😊 We’re so pleased to hear that you’re so satisfied. Your positive feedback means a lot to us and motivates us to provide the best service every single day. We hope to welcome you back in the future! 🌟
Verified
Excellent
I am very satisfied with my purchase from this website. The selection is good, delivery is relatively fast, and everything is in order. I will continue shopping with them. Thank you very much, and I wish you great success in your future work.
Reply from transgroom.com/en
Oh, such a nice review. Thank you very much. Enjoy every moment with your very cute and beautiful dog. xxxx
Verified
Arrived really promptly
Verified
Incredible service and super fast delivery!
Reply from transgroom.com/en
Thank you very much for your lovely review! 😊 We’re so pleased to hear that you’re so satisfied. Your positive feedback means a lot to us and motivates us to provide the best service every single day. We hope to welcome you back in the future! 🌟
Verified
Super service, godt og sikkert pakket, hurtig levering!! 📦
Reply from transgroom.com/en
Thank you so much !
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