transgroom.com/en

Reviews:

Thank you for your positive feedback,, very appreciated.

Thank you for your positive feedback,, very appreciated.

Thank you for your feedback . Kind regards,

Thank you for sharing your concerns, and I apologize for any inconvenience you may have experienced. It appears there may have been a misunderstanding regarding the processing of your order. For orders shipped to the U.S., our system automatically converts them to a quote to manually add the shipping costs. We sent you an email on April 8th at 9:42 AM from sabine@transgroom.com with the details and to confirm your order along with the shipping costs. Could you please check your Gmail spam folder to see if our email might have been redirected there? Unfortunately, without your confirmation of the shipping costs, we are unable to proceed with your order. We truly regret the frustration this has caused and are here to ensure your order is processed promptly once we receive your go-ahead on the shipping details. Please let us know how you would like to proceed, and we are more than happy to assist further.

Thank you so much for your positive review. Kind regards,

Merci beaucoup. x

Hoi Hoi , dank je wel voor de fijne feedback. Dankbaar ! Groetjes

Thank you !!

Hi , Thank you so much for your positive feedback. Thank you for shopping with Transgroom . Kind regards,

Thank you for your positive Feedback . Please don't hesitate to contact us , if we can help you further . Kind regards,

Hello , thank you for your feedback . Kind regards,

Hi, I'm sorry you did not receive your order yet. Something must have gone wrong with the shipping company. I see you are registered with us with an other e-mail address so I can not find you in our system with this address. Can you send a mail to info@transgroom.com or give us a call on 0032 56 25 20. We will be happy to help you and solve the problem. Have a very nice weekend.

Здравствуйте Мы ищем решение, как сделать наши цены дешевле. К концу года мы, как правило, будем иметь более дешевую систему. Всего Вам доброго.

That is so kind of you! thank you! :D

Hello Anna, thank you for your feedback. We acknowledge that your order faced some issues on our website. Occasionally, our payment system can flag certain orders, and we regret any inconvenience this may have caused. We reached out to you and manually processed your order. Unfortunately, due to the delay, some products were no longer in stock, and we informed you about this. We also understand your concerns regarding the tracking of your order. The tracking information is sent automatically via DPD, and it's possible that these emails might end up in your spam folder. It might be a good idea to check there as well. The good news is that your order has been successfully delivered, with the exception of one product. We apologize for the delay you experienced with your order and appreciate your patience. If you have any further questions or comments, we are here to assist you.

Thank you very much x

Hi Isabela, thank you for your review. I'm sorry for the slow delivery. We've had some crazy weeks lately. Therefore the preparation of our orders took a bit longer, we apologize for this. Have a very nice day.

Hi Aneta, thank you for your review. I saw you are already in contact with my colleage Thijs. He made complaint with DPD about this matter. Apparently something has gone wrong. We will send you the broken items again. Have a nice day.

Hallo, hartelijk dank voor je beoordeling. Het klopt dat wij je bestelling hebben ontvangen op 25 september en deze werd verstuurd op 29 september. Waarschijnlijk is er één en ander verkeerd gelopen bij de verzendservice. Als je vragen hebt of opmerkingen hieromtrent staan we steeds klaar om je te helpen. Contacteer ons via info@transgroom.com of per telefoon op 0032 56 25 20 10. Alvast een fijne dag.

Thank you Ingrid!