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Top positive review
Feb 7, 2024
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De afgelopen maand (Januari) 2x een bestelling gedaan, voor mijn poedel en mezelf natuurlijk 😉 want fijne producten werken fijn voor zowel het baasje als het beestje 😊 het was al een poosje geleden maar ik was blij verrast door de nieuwe website en vervoerder. De website werkt erg prettig en duidelijk en de vervoerder is top! De eerste keer heb ik een express zending gedaan omdat ik een nieuwe trimtafel nodig had en die had ik snel. De tweede bestelling was eigenlijk net zo snel. De artikelen waren netjes verpakt en ik kreeg er een leuk presentje bij. De eerste keer even gesproken met de klantenservice (chat) en ze waren uitermate vriendelijk en behulpzaam. En ik, of wij, zijn tevreden met de fijne producten. Tot de volgende keer, Transgroom.
So sadly my order was came defective during production, was not exactly like must be and not work properly also not cheap. I try contact seller and send 4 emails with photo but no one answered... I just recive today email ther will be another courier, but I don't know with what. Nothing explains realy upset.
Thank you for your positive feedback,, very appreciated.
5 days ago
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15 hours ago
Thank you for your positive feedback,, very appreciated.
Apr 28, 2024
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Apr 29, 2024
Thank you for your feedback . Kind regards,
Apr 1, 2024
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Apr 2, 2024
Thank you so much for your positive review. Kind regards,
Mar 22, 2024
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Tarif des articles intéressants
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Answer by transgroom.com/en
Mar 25, 2024
Merci beaucoup. x
Jan 31, 2024
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Altijd snel verstuurd en netjes verpakt.
Duidelijke site! Ook met telefoon werkt t fijn.
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Answer by transgroom.com/en
Feb 1, 2024
Hoi Hoi , dank je wel voor de fijne feedback. Dankbaar ! Groetjes
Jan 21, 2024
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Jan 23, 2024
Thank you !!
Jan 15, 2024
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Jan 17, 2024
Hi , Thank you so much for your positive feedback. Thank you for shopping with Transgroom . Kind regards,
Jan 10, 2024
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Answer by transgroom.com/en
Jan 15, 2024
Thank you for your positive Feedback . Please don't hesitate to contact us , if we can help you further . Kind regards,
Jan 8, 2024
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Schnelle Lieferung und gute Kommunikation.
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Answer by transgroom.com/en
Jan 10, 2024
Hello , thank you for your feedback . Kind regards,
Jan 5, 2024
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Delivery OK, communication poor.
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Answer by transgroom.com/en
Jan 9, 2024
Hello Marte, Thank you for taking the time to share your feedback with us. We appreciate your honesty, and we apologize for any inconvenience you may have experienced.
We're pleased to hear that your delivery was satisfactory. However, we're sorry to learn that you found our communication lacking. We understand the importance of clear communication and sincerely apologize for any frustration this may have caused.
Looking forward to your feedback. Kind regards,
Nov 12, 2023
Verified review
Мне нравятся цены. Однако доставка очень дорогая. Я заказываю часто и много но с другого сайта, где доставка дешевле, а выбор-больше.
С transgroom заказываю только если нужна HYDRA. Если бы доставка была дешевле, заказывала бы намного чаще.
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Answer by transgroom.com/en
Nov 13, 2023
Здравствуйте
Мы ищем решение, как сделать наши цены дешевле. К концу года мы, как правило, будем иметь более дешевую систему. Всего Вам доброго.
Oct 22, 2023
Verified review
Good work!
Hello,
I'm very pleased by the easy way products ar found on the website.
It's also very easy to place orders.
Greeting,
Kimme, FurryTales
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Answer by transgroom.com/en
Oct 24, 2023
That is so kind of you! thank you! :D
Oct 19, 2023
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I like everything, but delivery could be faster
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Answer by transgroom.com/en
Oct 22, 2023
Thank you very much x
Oct 17, 2023
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Faster shipping would earn 5 stars. Overall everything was good and I'm happy with the products and service.
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Answer by transgroom.com/en
Oct 18, 2023
Hi Isabela, thank you for your review. I'm sorry for the slow delivery. We've had some crazy weeks lately. Therefore the preparation of our orders took a bit longer, we apologize for this. Have a very nice day.
Oct 13, 2023
Verified review
De shampoo liet wat lang op zich wachten, bijna 2 weken.
Ondanks dat jullie aangaven, dat het na 2 dagen al verstuurd was
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Answer by transgroom.com/en
Oct 18, 2023
Hallo, hartelijk dank voor je beoordeling. Het klopt dat wij je bestelling hebben ontvangen op 25 september en deze werd verstuurd op 29 september. Waarschijnlijk is er één en ander verkeerd gelopen bij de verzendservice. Als je vragen hebt of opmerkingen hieromtrent staan we steeds klaar om je te helpen. Contacteer ons via info@transgroom.com of per telefoon op 0032 56 25 20 10. Alvast een fijne dag.
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