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Top positive review
Feb 7, 2024
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De afgelopen maand (Januari) 2x een bestelling gedaan, voor mijn poedel en mezelf natuurlijk 😉 want fijne producten werken fijn voor zowel het baasje als het beestje 😊 het was al een poosje geleden maar ik was blij verrast door de nieuwe website en vervoerder. De website werkt erg prettig en duidelijk en de vervoerder is top! De eerste keer heb ik een express zending gedaan omdat ik een nieuwe trimtafel nodig had en die had ik snel. De tweede bestelling was eigenlijk net zo snel. De artikelen waren netjes verpakt en ik kreeg er een leuk presentje bij. De eerste keer even gesproken met de klantenservice (chat) en ze waren uitermate vriendelijk en behulpzaam. En ik, of wij, zijn tevreden met de fijne producten. Tot de volgende keer, Transgroom.
So sadly my order was came defective during production, was not exactly like must be and not work properly also not cheap. I try contact seller and send 4 emails with photo but no one answered... I just recive today email ther will be another courier, but I don't know with what. Nothing explains realy upset.
Dank je wel voor jouw positieve feedback. Fijn om jou te kunnen helpen. groetjes .
Jan 22, 2024
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Everything is fine 🙂
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Answer by transgroom.com/en
Jan 23, 2024
Hello, Thank you so much for your nice feedback . Please don't hesitate to contact us , if we can help you with something . Kind regards,
Feb 1, 2024
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Answer by transgroom.com/en
Apr 9, 2024
Thank you very much Dietmar xx
Jan 24, 2024
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Answer by transgroom.com/en
Jan 24, 2024
Dank je wel voor jouw Positieve feedback . vriendelijke groeten , het Transgroom Team
Jan 18, 2024
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Answer by transgroom.com/en
Jan 18, 2024
Thank you Olga, for your Nice feedback. Kind regards,
Jan 13, 2024
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Answer by transgroom.com/en
Jan 15, 2024
Thank you for your Nice review . Please don't hesitate to contact us , if you have any questions. Kind regards,
Dec 19, 2023
Verified review
My Go-To Shop for my Poodle!
Transgroom is my go-to shop for my poodle grooming tools and coats! Team is always on time and the quality of the products they select is guarantee! I’ve been a customer for more than 10 years! Thank you very much Transgroom, Otello and I are very happy with your services! ❤️❤️❤️
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Answer by transgroom.com/en
Dec 20, 2023
Thank you so much for your amazing review !! Thank you for your trust and loyalty . Happy holidays from the Transgroom team.
Everything was perfect, the ordering process clear and a very quickly carried out transport including delivery. The petstroller is ideal for my two Yorkies and I will definitely recommend transgroom!
Very easy way to buy excellent grooming products and tools. Quick transaction and fast delivery.
I like the feature where I receive a notification when an out of stock product is available again.
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Answer by transgroom.com/en
Oct 18, 2023
Hi Dagmar, thank you so much for your nice review.
Have a great day. x
May 24, 2023
Verified review
Bin begeistert
Obwohl ich kein Englisch kann klappt die schriftliche Kommunikation super. Retouren mit dem Formular zurück zu senden und die Waren aus zu tauschen klappt sehr gut. Ich kaufe gerne wieder hier ein.
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Answer by transgroom.com/en
May 26, 2023
Vielen Dank für Ihre schöne Bewertung. Wir tun unser Bestes, um jedem den bestmöglichen Service zu bieten. xx
Sep 12, 2023
Verified review
I love this company always a joy to deal with and amazing quality products. Their in-house sharpening is excellent. I’m from Ireland and send my beloved equipment to them.
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Answer by transgroom.com/en
Sep 18, 2023
Thank you so much. This is nice to hear. xxx
Jun 11, 2023
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Grand assortiment et produits professionnels accessibles aux particuliers. Très contente des produits commandés, choisis à l’aide des tuto vidéo de la section blog du site.
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Answer by transgroom.com/en
Jun 16, 2023
oh merci! c'est tres gentille! :D
Nov 1, 2023
Verified review
Im always very satisfied with friendly customer service, and professional assistence, also the compan is generous and extremly customer orientated. Im really satisfied.
The products are very good, the prices for the products are fair, but the price for delivery is extremely high, even when compared to any other shop from Europe
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Answer by transgroom.com/en
Nov 7, 2023
Hi, thank you for your review. We are working on the shipping prices and hope to offer you better prices in the future. x
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