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Top positive review
Sep 16, 2023
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We had tried Henri Willig a few years ago when we were in Amsterdam, so we knew that it was a premium cheese and that we liked it. We were in Rotterdam recently and visited the shop located in the Markthal. The gentleman there was very helpful. We were able to try several different cheeses and choose our favorite. I decided that I wanted to bring home about 10 hunks of cheese as gifts, so the nice man talked with me about shipping. I placed an order when I got home, and the service was excellent. Easy to use website, and we ordered 2 organic and 8 Extra Old Cow Cheese (our favorite). The cheese arrived 2 days later via FedEx. Everyone who I have given the cheese to has enjoyed it as much as my husband and I do. I love being able to share things that we find on our travels with family and friends, and was a grand slam gift. And there might be a few hunks of cheese in my refrigerator that were a gift to my husband and me. We like eating the cheese as part of a charcuterie board, but I’ve heard back from a couple of people, one who has used the cheese in an omelet and one who has made grilled cheese sandwiches with it. I believe I’ll be ordering again.
I made my order on August 19th, 2023 and have YET to receive any update about my order, let alone my order itself. Nothing has been delivered to me and the last I checked, it said that the label has been put on it, but it hasn't even left the facility yet! For someone who was planning on being a long time customer, this is very sad and am not interested in making any orders in the future with poor customer service like this.
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Reviews for Henri Willig Cheese
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Apr 7, 2024
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Apr 6, 2024
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The quality of the cheese is excellent
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Answer by Henri Willig Cheese
Apr 8, 2024
Thank you for the kind words! We are delighted to know that the quality of our cheese with herbs & garlic, cumin, and italian herbs were to your satisfaction.
Your Henri Willig Customer Care Team
Apr 6, 2024
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Apr 4, 2024
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Apr 4, 2024
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Apr 2, 2024
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Not delivered
The order was placed 3/20/2024, today is 4/2/2025 and we still did not receive the package. Not sure if the cheese will still be good to eat when/if it's delivered.
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Answer by Henri Willig Cheese
Apr 3, 2024
We are sorry that you have still not received your order. Unfortunately, we were not aware of this. Please never hesitate to inform us immediately of any delays or problems with your orders at webshop@henriwillig.com. As you can see from our e-mails to you today, we have taken immediate action to enable delivery.
Your Henri Willig Customer Care Team
Apr 2, 2024
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I am lactose intolerant, but I can eat goat cheese garlic and herbs cheese. I really enjoy the flavor. One day, I made a grilled cheese sandwich using this cheese. It was the best grilled cheee sandwich I have ever had.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for your positive feedback! We are so glad to hear that our goat cheese garlic and herbs cheese worked perfectly for your grilled cheese sandwich. We take great pride in delivering flavorsome products that meet the needs of our customers.
We are really pleased that you can enjoy Henri Willig goat's cheese even if you are lactose intolerant. And please - share your recipe suggestions with the whole Henri Willig Cheesefamily on Instagram, TikTok or Facebook. We can't wait to see your delicious photos.
Your Henri Willig Customer Care Team
Apr 2, 2024
Verified review
Quality and flavor are tremendous
Quality and flavor
International shipping was not 3 days, it was two weeks.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for taking the time to share your experience - we value feedback from our customers. We strive to provide the highest standards of quality and flavor and are sorry for any delay in international shipping. We appreciate your continued support.
Your Henri Willig Customer Care Team
Mar 31, 2024
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We did the shopping after a relative provided a good feedback about the Henri Willing. The delivery was quick and the cheese were delisious.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for your kind words and for choosing Henri Willing. We appreciate your feedback and are glad to hear the delivery was quick and the Coconut Cheese is delicious.
Your Henri Willig Customer Care Team
Mar 30, 2024
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Great cheese. You could improve website to make it more clear that the sausage cannot be delivered to an address.
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Answer by Henri Willig Cheese
Apr 4, 2024
Thank you for your feedback. We appreciate you taking the time to review our cheese and we are constantly striving to improve our website so that customers have the best experience possible. We ask for your understanding that certain products may not be sent to all countries due to import regulations.
Your Henri Willig Customer Care
Mar 29, 2024
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Cheese is excellent, but very disappointed in the Fedex delivery service. We paid over $25.00 for delivery of four baby cheeses, with a 2 day delivery promise. I checked status several times to see that there was a delay. Delivery time was more than 6 days. Cheese still wonderful, but delivery needs to be better or the delivery charge needs to be less.
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Answer by Henri Willig Cheese
Mar 29, 2024
It is a real shame that you never received your delicious cheese package. We are all the more pleased that we were able to send you another parcel of deliciously fresh Henri Willig cheese straight away. Please never hesitate to contact Henri Willig at webshop@henriwilli.com if you have any questions or requests regarding your order.
Your Henri Willig Customer Care Tam
Mar 26, 2024
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Mar 26, 2024
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fast delivery, delicious products
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Answer by Henri Willig Cheese
Mar 26, 2024
Thank you so much for your review! We are thrilled you were pleased with our delivery and the delicious truffle cheese.
Henri Willig Customer Care
Mar 22, 2024
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I was at their cheese making farm in Holland. Facility is very clean. Cheese is incredible .
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Answer by Henri Willig Cheese
Mar 25, 2024
Thank you for your kind words and for taking the time to share your experience. We are delighted that you enjoy the Henri Willig Gouda and our smoked cheese and found our facility in Katwoude clean. Hope to see you soon.
Your Henri Willig Customer Care Team
Mar 22, 2024
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Mar 22, 2024
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Mar 20, 2024
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The flavors are delicious, the quality is high, the effects on my body are positive (versus some US cheeses), I give them as gifts and share when I can. I love this cheese, and feel like after meeting the cows, I have a tighter connection.
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Answer by Henri Willig Cheese
Mar 21, 2024
Thank you for your positive review! We’re delighted to hear that you enjoy our flavors and the quality of our products. We are extremely pleased to hear that our cheeses not only taste good but also contribute to physical and mental well-being.
Your Henri Willig Customer Care Team
Mar 19, 2024
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Mar 18, 2024
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Mar 15, 2024
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Love your products and fast drl
Love your products and fast delivery
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Answer by Henri Willig Cheese
Mar 18, 2024
Thank you so much for your positive feedback! We at Henri Willig Kaas BV strive to provide the best possible experience for our customers, and are glad to hear that we met your expectations. Appreciate your support!
Henri Willig Customer Care
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